View a Tech Support Case in Case Manager
Use this API to view a tech support case in Case Manager.
URI
https://[host]/api/juniper/servicenow/case-management/cases/{id}/ viewCaseInCaseManager (HTTP method = GET)
URI Parameters
Parameter | Type | Required | Description |
|---|---|---|---|
id | Integer | Yes | ID of the tech support case that is to be viewed in Case Manager |
Consumes
None
Produces
application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ xml;version=1
application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ json;version=1
Response Elements
Element | Type | Description |
|---|---|---|
caseLink | String | Link to the case in Case Manager |
Sample Output
Sample XML Output
<viewCaseInCaseManagerLink> <caseLink> http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014 </caseLink> </viewCaseInCaseManagerLink>
Sample JSON Output
{
"viewCaseInCaseManagerLink": {
"caseLink": "http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014
"
}
}