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View an End-Customer Case in Case Manager

 

Use this API to view an end-customer case in Case Manager.

URI

https://[host]/api/juniper/servicenow/eccase-management/eccases/{id}/ viewCaseInCaseManager (HTTP method = GET)

URI Parameters

Parameter

Type

Required

Description

id

Integer

Yes

ID of the end-customer case that is to be viewed in Case Manager

Consumes

None

Produces

  • application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ xml;version=1

  • application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ json;version=1

Response Elements

Element

Type

Description

caseLink

String

Link to the end-customer case in Case Manager

Sample Output

Sample XML Output

Sample JSON Output