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Get the Location of a Case in Case Manager

 

Use this API to retrieve the location of a case in Case Manager to view case details for an incident.

URI

https://[host]/api/juniper/servicenow/incident-management/incidents/{id}/ viewCaseInCaseManager (HTTP method = GET)

URI Parameters

Parameter

Type

Required

Description

id

Integer

Yes

ID of the incident for which case location in Case Manager is to be retrieved

Consumes

None

Produces

  • application/vnd.juniper.servicenow.incident-management.incident.viewCaseInCase Manager+xml;version=1

  • application/vnd.juniper.servicenow.incident-management.incident.viewCaseInCase Manager+json;version=1

Response Elements

Element

Type

Description

caseLink

String

Link to the case in Case Manager

Sample Output

Sample XML Output

Sample JSON Output