Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Tech Support Case Management REST API Overview


Technical support cases fetch all cases for all site IDs present in Service Now. Information is via JSS through internal calls.The case-management resources are available under https://[host]/api/juniper/servicenow.


https://[host]/api/juniper/servicenow/case-management (HTTP method = GET)


  • application/;version=1

  • application/;version=1

Sample Output

Sample XML Output

Sample JSON Output

The tech support case management service provides the following APIs: