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Service Now End Customer Case Management REST API Overview

 

. End customer cases are applicable only for Service Now running in partner proxy mode. It displays all cases belonging to the end customers of Service Now.The endcustomer-case-management resources are available under https://[host]/api/juniper/servicenow

URI

https://[host]/api/juniper/servicenow/endcustomer-case-management (HTTP method = GET)

Produces

  • application/vnd.juniper.servicenow.eccase-management+xml;version=1

  • application/vnd.juniper.servicenow.eccase-management+json;version=1

Sample Output

Sample XML Output

Sample JSON Output

The end-customer case management service provides the following APIs: