Get Details About Collect Additional Information Job for an Incident
Use this API to get the details of the job created for collecting additional information for an incident in Junos Space Service Now.
URI
https://[host]/api/juniper/servicenow/incident-management/incidents/incidents /job-instances/{jobId}/additional-information-job-results (HTTP method = GET)
URI Parameters
Element | Type | Required | Description |
|---|---|---|---|
jobId | Integer | Yes | ID of the job created for collecting additional information for an incident |
Consumes
None
Produces
application/vnd.juniper.servicenow.incident-management.incident -additional-information-job-results +xml;version=1
application/vnd.juniper.servicenow.incident-management.incident -additional-information-job-results +json;version=1
Response Elements
Element | Type | Description |
|---|---|---|
uri | String | Link to the collect additional information job result |
jobid | Integer | ID of the collect additional information job |
associatedIncidentId | Integer | ID of the incident for which additional information is collected |
associateCaseId | String | ID of the technical support case associated with the incident |
cliCommands | String | Commands used for collecting additional information |
additionalCommand JobDetailsByDeviceId | additionalCommand JobDetailsByDeviceId | Details of collect additional information job on multiple devices |
hostName | String | Name of the device from which additional information is collected |
jobStatus | Boolean | Status of collecting additional information Possible values:
|
remarks | String | Remarks; indicates issues, if any, when collecting additional information from a device |
Sample Output
Sample XML Output
<additional-command-job-results uri="/api/juniper/servicenow/incident-management/incidents/job-instances/1343525 /additional-information-job-results"> <jobId>1343525</jobId> <associatedIncidentId>622592</associatedIncidentId> <associateCaseId>---</associateCaseId> <cliCommands>show chassis summary</cliCommands> <additionalCommandJobDetailsByDeviceId> <hostName>srx-1400-sn2</hostName> <jobStatus>Success</jobStatus> <remarks/> </additionalCommandJobDetailsByDeviceId> </additional-command-job-results>
Sample JSON Output
{
"additional-command-job-results": {
"@uri": "/api/juniper/servicenow/incident-management/incidents/job-instances/1343525 /additional-information-job-results",
"jobId": 1343525,
"associatedIncidentId": 622592,
"associateCaseId": "---",
"cliCommands": "show chassis summary",
"additionalCommandJobDetailsByDeviceId": {
"hostName": "srx-1400-sn2",
"jobStatus": "Success",
"remarks": ""
}
}
}