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Get All Additional Information Attachments of an Incident

 

Use this API to retrieve information about all attachments containing additional information for an incident in Junos Space Service Now.

URI

https://[host]/api/juniper/servicenow/incident-management/incidents/{incidentId} /additionalInformationAttachments (HTTP method = GET)

URI Parameters

Element

Type

Required

Description

incidentId

Integer

Yes

ID of the incident for which you want to retrieve all attachments containing additional information

Consumes

None

Produces

  • application/vnd.juniper.servicenow.incident-management.attachments+xml;version=1

  • application/vnd.juniper.servicenow.incident-management.incident+json;version=1

Response Elements

Element

Type

Description

attachments

attachment

Collection of attachments

uri

String

Link to the collection of attachments

attachment

attachment

An attachment containing additional information for an incident

attachment id

Integer

ID of the attachment

attachmentName

String

Name of the attachment

size

Integer

Size of the attachment in bytes

readStatus

String

Status of reading the attachment created on the device

Possible values:

  • Success

  • Failed

remarks

String

Remarks. Indicates any issues while reading the attachment

uploadStatus

String

Status of uploading the attachment to Juniper Support Systems (JSS).

Possible values:

  • Success

  • Failed

uploadFailedReason

String

indicates the reason for failure when uploading the attachment to JSS fails

uploadedBy

String

User who uploaded the attachment to JSS

Sample Output

Sample XML Output

Sample JSON Output