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Download an User-Uploaded Attachment of an Technical Support Case

 

Use this API to download a specific attachment of a technical support case uploaded by a user.

URI

https://[host]/api/juniper/servicenow/case-management/cases/{id}/ userUploadedAttachments/{id1} (HTTP method = GET)

URI Parameters

Parameter

Type

Required

Description

id

Integer

Yes

ID of the technical support case for which attachments are to be retrieved

id1

Integer

Yes

ID of the user-uploaded attachment to be downloaded

Consumes

None

Produces

application/octet-stream

Error Codes

Parameter

Description

Attachment is not available

Case ID is invalid; Case is not found