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Data Confidentiality in a JMB

 

Junos Space Service Now collects data from a device and submits the data to JSS. To ensure security while collecting JMBs, attachments, or log files from a device, Service Now uses the HTTPS or SCP protocol to submit the JMBs, attachments, or log files to JSS or a Service Now partner.

Service Now provides export options to view data in a JMB that is being shared with JSS or a Service Now partner and various filters to set the level of device data in a JMB that can be shared. This filter is configurable for each organization added to Service Now. The following filters can be configured:

  • Do not send—The JMB is not shared with JSS or a Service Now partner.

  • Send all information except configuration—The JMB is shared with JSS or a Service Now partner without any device configuration information.

  • Send all information with IP Addresses overwritten—The JMB is shared with IP addresses overwritten with asterisks (*).

    The following is a sample of a JMB when the Send all information with IP Addresses overwritten filter is applied:

  • Send all information—The JMB is shared as collected from a device.

    The following is a sample of a JMB when the Send all information filter is applied:

  • Only send list of features used—The JMB is shared with the parameters configured without sharing the values configured for the parameters.

    The following is a sample of a JMB when the Only send list of features used filter is applied: