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    Modifying a Device Group

    To modify a device group:

    1. From the Service Now navigation tree, select Administration > Device Groups.

      The Device Group page lists the existing device groups.

    2. Select the device group whose parameters you want to modify, and select Modify Device Group from either the Actions list or the right-click menu.

      The Edit Device Group page appears and displays the parameters of the selected device group.

    3. Modify the fields as necessary.

      For Service Now running in Partner Proxy mode, you can set any device group as the default while modifying the device group. This is done by selecting the Set as Default check box. However, if the user does not select the Set as Default check box, an error message appears as follows—Please set other device group as the default device group before unselecting this device group as the default.

      Use the Device Groups navigation drawer on the right-hand side of the screen to add or delete devices from the selected device group.

    4. Click Finish.

      The changes are submitted and new values are replaced in the Service Now database. The Device Group page appears.

    Modified: 2017-05-27