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    Associating Devices with an Address Group from the Service Now Devices Page

    Using Service Now, you can associate devices to address groups from the Service Now Devices page.

    To associate a device to an address group from Service Now Devices page.

    1. From the Service Now taskbar, select Administration > Service Now Devices. The Service Now Devices page appears.
    2. Select the device needs to be associated with an address group, and select Associate Address Groups from either Actions or the right-click menu.

      The Associate Devices to Address Group page appears. This page lists the devices present under this selected device group. The Location and Ship-to Address fields will show address group names if the devices already have an association present in the system.

    3. In the Location and Ship-to Address fields, select the location and ship-to address of the devices.
    4. Click Submit.

      All the selected devices will get associated to the new address group and address type.

    Modified: 2017-05-28