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    Updating Core File Upload Configuration for an End Customer

    You can update the core file configuration for a Service Now end customer in Partner Proxy mode. If a Service Now partner is unable to configure a server for end customers to upload core files, end customers can upload core files to the server used by the Service Now partner. For more details, see Uploading Core Files Generated for Events.

    To change the core file configuration for a connected member:

    1. From the Service Now navigation tree, select Administration > Organization.

      The Organizations page is displayed.

    2. Select the organization for which you want to configure the server for uploading core files.
    3. Click Update Core File Upload Configuration from either the Actions list or the right-click menu.

      The Modify Core File Upload Configuration for Connected Member dialog box appears.

    4. Fill in the required parameters in the displayed fields, and click Submit.

      The Upload Core File Upload configuration is successfully changed.

    Modified: 2017-06-03