Deleting a Service Order
You can delete a service order that is in the requested state, the scheduled state, the invalid state, or the failed deployment state. To correct a service order in the invalid state, you must delete it and then recreate it; the Network Activate software does not support modifying the service order directly.
To delete a service order from the database:
- In the Network Activate task pane, select Service Provisioning > Manage Service Requests.
- In the Manage Service Orders page, select the service order you want to delete.
- Open the Actions menu and select Delete
A pop-up page appears requesting confirmation.
- Click Delete.
The Manage Service Orders page reappears with the deleted service orders removed.