Targeted PBNs Overview
Junos Space Service Insight provides Proactive Bug Notifications (PBNs) as a proactive measure to alert you about known issues that can impact the devices in your network. It is an effective means of communicating information collected while helping one customer fix issues to another customer who could face similar issues in future.
Using this information, which was collected when issues were reported to Juniper Networks, Service Insight identifies devices on your network with similar conditions. When devices are identified on your network to have similar configuration as those devices on which issues were found, PBNs associated with these devices are displayed on the Targeted PBNs page. These PBNs keep you aware of the possible impacts and also of ways to fix the issue. PBNs also contain workarounds that suggest temporary fixes and instructions that you can follow to protect your network. Service Insight checks for new PBNs and updates the existing PBNs every 24 hours.
In Service Insight, targeted PBNs are listed on the Targeted PBNs page (Service Insight > Targeted PBNs) as shown in Figure 1.
Figure 1: Targeted PBNs Page
A targeted PBN contains the fields listed in Table 1. On the targeted PBNs page, you can filter and view PBNs based on organization. Using a targeted PBN, you can scan for devices impacted by the vulnerabilities described in the targeted PBN in an organization and list the devices; for more information, see Scanning PBNs for Impact on Devices.,
Table 1: Targeted PBNs Field Descriptions
Field | Description |
|---|---|
Title | Short description of the issue found |
Issue Date | Date and time when the issue was recorded |
Updated Time | Date and time the PBN was last updated |
Juniper ID | Unique ID specified by Juniper Networks that is used to identify the PBN |
Organization | Organization to which the PBN is applicable |
Resolved In | Date and time when the problem in this PBN was resolved |
Description | Short description of the problem |
Trigger | Conditions that initiated the problem described by the PBN |
Symptom | Conditions that indicate that the problem described by the PBN has occurred |
Work Around | Temporary fix for the problem |
Instructions | Additional information that you can follow |
Relevances | The platforms and device that could be impacted by the problem described by the PBN |
Customer Impact | The impact of the bug on the customer network |
Impact Probability | The probability that the bug would impact the network |
Owner | The user who has been assigned ownership of the PBN using Service Insight |
Flagged to Users | The users who were notified about the PBN using Service Insight |
You can perform the following tasks using the Targeted PBNs page:
- Scan for devices that are impacted by PBNs; see Scanning PBNs for Impact on Devices for details.
- Flag PBNs to users; see Flagging PBNs to Users for details.
- E-mail PBNs to users; see E-Mailing PBNs for details.
- Assign an owner to a PBN; see Assigning an Owner to a PBN for details.
- Delete one or more PBNs; see Deleting PBNs for details.
