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    Targeted PBNs Overview

    Junos Space Service Insight provides Proactive Bug Notifications (PBNs) as a proactive measure to alert you about known issues that can impact the devices in your network. It is an effective means of communicating information collected while helping one customer fix issues to another customer who could face similar issues in future.

    Using this information, which was collected when issues were reported to Juniper Networks, Service Insight identifies devices on your network with similar conditions. When devices are identified on your network to have similar configuration as those devices on which issues were found, PBNs associated with these devices are displayed on the Targeted PBNs page. These PBNs keep you aware of the possible impacts and also of ways to fix the issue. PBNs also contain workarounds that suggest temporary fixes and instructions that you can follow to protect your network. Service Insight checks for new PBNs and updates the existing PBNs every 24 hours.

    In Service Insight, targeted PBNs are listed on the Targeted PBNs page (Service Insight > Targeted PBNs) as shown in Figure 1.

    Figure 1: Targeted PBNs Page

    Targeted PBNs Page

    A targeted PBN contains the fields listed in Table 1. On the targeted PBNs page, you can filter and view PBNs based on organization. Using a targeted PBN, you can scan for devices impacted by the vulnerabilities described in the targeted PBN in an organization and list the devices; for more information, see Scanning PBNs for Impact on Devices.,

    Table 1: Targeted PBNs Field Descriptions

    Field

    Description

    Title

    Short description of the issue found

    Issue Date

    Date and time when the issue was recorded

    Updated Time

    Date and time the PBN was last updated

    Juniper ID

    Unique ID specified by Juniper Networks that is used to identify the PBN

    Organization

    Organization to which the PBN is applicable

    Resolved In

    Date and time when the problem in this PBN was resolved

    Description

    Short description of the problem

    Trigger

    Conditions that initiated the problem described by the PBN

    Symptom

    Conditions that indicate that the problem described by the PBN has occurred

    Work Around

    Temporary fix for the problem

    Instructions

    Additional information that you can follow

    Relevances

    The platforms and device that could be impacted by the problem described by the PBN

    Customer Impact

    The impact of the bug on the customer network

    Impact Probability

    The probability that the bug would impact the network

    Owner

    The user who has been assigned ownership of the PBN using Service Insight

    Flagged to Users

    The users who were notified about the PBN using Service Insight

    You can perform the following tasks using the Targeted PBNs page:

     

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    Modified: 2017-05-28