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    Exporting Product Health Data Information to an Excel File

    Junos Space Service Now provides the Export and Export All options on the Product Health Data Devices task to export the following information in an Excel file:

    • Devices on which product health data collection (PHDC) is configured

      The exported Excel file is named in the format PHDDevices_yyyy-mm-dd_hhmmss, where yyyy-mm-dd and hhmmss are the date and time the Excel file is created.

      Figure 1 shows a sample of the information about devices exported to Excel.

      Figure 1: PHDC Information of Devices Exported to Excel

       PHDC Information of Devices
Exported to Excel
    • Product health data (PHD) files collected from individual devices

      The exported Excel file is named in the format PHDInfoReport-hostname_yyy-mm-dd_hhmmss, where hostname is the hostname of the device from which the PHD files were collected and yyyy-mm-dd and hhmmss are the date and time the Excel file is created.

      Figure 2 shows a sample of the information about PHD files exported to Excel.

      Figure 2: PHD Files Information Exported to Excel

      PHD Files Information Exported
to Excel

    To export PHDC data in Excel format, see the following:

    Exporting Information about Devices on which PHDC is configured

    You can export Information about devices on which PHDC is configured from the Product Health Data Devices task or the Product Health Data Collection task of the Service Now navigation tree. When you export information about devices from the Product Health Data Devices task in Service Central workspace, information about all the managed devices in Service Now from which PHD is collected is exported; whereas, when you export information about devices from the Product Health Data Collection task in the Administration workspace, information about devices in a specific PHDC configuration is exported.

    To export information about devices on which PHDC is configured to Excel:

      • To export the information from the Product Health Data Devices task:
        1. From the Service Now navigation tree, select Service Central > Device Analysis > Product Health Data Devices.

          The Product Health Data Devices page appears.

      • To export the PHD files from the Product Health Data Collection task:
        1. From the Service Now navigation tree, select Administration > Product Health Data Collection.

          The Product Health Data Collection page appears.

        2. Click the link on the Devices column of a PHDC configuration.

          The View all Devices of this PHDC page appears as shown in Figure 3. The View all Devices of this PHDC page displays the number of PHD files collected for each device assigned to the PHDC configuration.

          Figure 3: View all Devices of this PHDC

          View all Devices of this
PHDC
      • To export information about all the devices, right-click on a row and select Export All.

        The Export All Product Health Data Devices dialog box is displayed. The dialog box displays the Export All Product Health Data Devices to Excel link to download the Excel file.

      • To export information about selected devices, select the devices and then right-click and select Export Selected.

        The Export Selected Product Health Data Devices dialog box is displayed. The dialog box displays the Export selected Product Health Data Devices to Excel link to download the Excel file.

    1. Click the Export selected Product Health Data Devices to Excel or Export All Product Health Data Devices to Excel link displayed on the dialog box.

      The dialog box of your browser to open or save a file appears.

    2. Choose the option to open or save the Excel file.

    Exporting Data about PHD Files Collected from a Device

    You can export the PHD files from the Product Health Data Devices task in the Service Central workspace or the Product Health Data Collection task in the Administration workspace of the Service Now navigation tree.

    To export data about PHD files collected from a device:

      • To export the PHD files from the Product Health Data Devices task:
        1. From the Service Now navigation tree, select Service Central > Device Analysis > Product Health Data Devices.

          The Product Health Data Devices page appears.

        2. Click the View link of the device for which you want to export PHD files.

          The View All Product Health Data Files page appears as shown in Figure 4.

          Figure 4: View All Product Health Data Files Page

          View All Product Health Data
Files Page
      • To export the PHD files from the Product Health Data Collection task:
        1. From the Service Now navigation tree, select Administration > Product Health Data Collection.

          The Product Health Data Collection page appears.

        2. Click the link in the Devices column of a PHDC configuration.

          The View All Devices of this PHDC page appears as shown in Figure 5. The View All Devices of this PHDC page displays the number of PHD files collected for each device assigned to the PHDC configuration.

          Figure 5: View All Devices of this PHDC Page

          View All Devices of this
PHDC Page
        3. Click the link in the Total Files Available column for the device for which you want to export the PHD files.

          The View all Product Health Data Files page appears.

      • To export information about all the PHD files collected for the device, right-click a row on the page and select Export All.

        The Export All Product Health Data Information dialog box is displayed. The dialog box contains the Export all Product Health Data files information to Excel link to download the Excel file.

      • To export information about selected PHD files, select the files to be exported and then right-click and select Export.

        The Export Selected Product Health Data Information dialog box is displayed. The dialog box contains the Export selected Product Health Data files information to Excel link to download the Excel file.

    1. Click the Export selected Product Health Data files information to Excel or Export all Product Health Data files information to Excel link displayed on the dialog box.

      The dialog box of your browser to open or save a file appears.

    2. Choose the option to open or save the Excel file.

    Modified: 2017-05-28