Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Navigation
Guide That Contains This Content
[+] Expand All
[-] Collapse All

    Exporting Incident Filters

    Service Now provides the Export action to export all or selected incident filters. The filters are exported in the *.xml format.

    To export one or more incident filters:

    1. In the Service Now navigation tree, click Administration > Incident Filters.

      The Incident Filters page appears.

    2. Select one or more filters that you want to export and select Export from the Actions or the right-click menu.

      The Export Incident Filters dialog box appears as shown in Figure 1.

      Figure 1: Export Incident Filters Dialog Box

      Export Incident
Filters Dialog Box
    3. Do one of the following:
      • To export the selected filters, click Export Selected.
      • To export all filters, click Export All.

      The Export Job Status dialog box appears. A Download link appears on the dialog box to download the XML file after the export job is complete.

    4. Click the Download link to view or save the XML file on your local system.

      The browser displays the dialog box to view or save the exported file.

    5. View or save the XML file on your local system.

    Modified: 2017-05-29