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View an End-Customer Case in Case Manager
Use this API to view an end-customer case in Case Manager.
URI
https://[host]/api/juniper/servicenow/eccase-management/eccases/{id}/ viewCaseInCaseManager (HTTP method = GET)
URI Parameters
Parameter | Type | Required | Description |
---|---|---|---|
id | Integer | Yes | ID of the end-customer case that is to be viewed in Case Manager |
Consumes
None
Produces
- application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ xml;version=1
- application/vnd.juniper.servicenow.case-management.viewCaseInCaseManager+ json;version=1
Response Elements
Element | Type | Description |
---|---|---|
caseLink | String | Link to the end-customer case in Case Manager |
Sample Output
Sample XML Output
<viewCaseInCaseManagerLink> <caseLink> http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014 </caseLink> </viewCaseInCaseManagerLink>
Sample JSON Output
{ "viewCaseInCaseManagerLink": { "caseLink": "http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014 " } }