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    Service Now End Customer Case Management REST API Overview

    . End customer cases are applicable only for Service Now running in partner proxy mode. It displays all cases belonging to the end customers of Service Now.The endcustomer-case-management resources are available under https://[host]/api/juniper/servicenow

    URI

    https://[host]/api/juniper/servicenow/endcustomer-case-management (HTTP method = GET)

    Produces

    • application/vnd.juniper.servicenow.eccase-management+xml;version=1
    • application/vnd.juniper.servicenow.eccase-management+json;version=1

    Sample Output

    Sample XML Output

    <servicenow-endcustomer-case-management>
      <collection href="/api/juniper/servicenow/endcustomer-case-management/cases" rel="cases"/>
    </ servicenow-endcustomer-case-management >
    

    Sample JSON Output

    {
       " servicenow-endcustomer-case-management ":{
          "collection":{
             "@href":"/api/juniper/servicenow/ endcustomer-case-management /cases",
             "@rel":"cases"
          }
       }
    }

    The end-customer case management service provides the following APIs:

    Modified: 2016-08-10