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Auto Submit Policy Management REST API Overview

An auto submit policy is a policy that you create to enable Service Now to submit incidents to Juniper Support Services (JSS) automatically. While using Service Now in End Customer mode, auto submit policies allow Service Now to submit incidents automatically to the Service Now partner. When incidents are submitted to JSS or the Service Now partner, they are filtered based on the JMB Filter Level setting of the Service Now organization to which the device belongs.

The autosubmit-policy-management resources are available under https://[host]/api/juniper/servicenow.

URI

https://[host]/api/juniper/servicenow/autosubmit-policy-management/autosubmitpolicies (HTTP method = GET)

Produces

application/vnd.juniper.servicenow.autosubmit-policy-management.autosubmitpolicies +xml;version=3;
application/vnd.juniper.servicenow.autosubmit-policy-management.autosubmitpolicies +xml;version=3;

Sample Output

Sample XML Output

<autosubmitpolicies uri="/api/juniper/servicenow/autosubmit-policy-management/ autosubmitpolicies " size="2">
       <autosubmitpolicy href="/api/juniper/servicenow/autosubmit-policy-management/ autosubmitpolicies /720896" uri="/api/juniper/servicenow/autosubmit-policy-management/ autosubmitpolicies /720896" key="720896">
              <incidentsSubmitted>0</incidentsSubmitted>
              <devices>3</devices>
              <events>5</events>
              <name>test1</name>
              <createdBy>super</createdBy>
              <enabled>true</enabled>
              <dampening>Enabled</ dampening>
       </autosubmitpolicy>
       <autosubmitpolicy href="/api/juniper/servicenow/autosubmit-policy-management/autosubmitcases/1081344" uri="/api/juniper/servicenow/autosubmit-policy-management/ autosubmitpolicies/1081344" key="1081344">
              <incidentsSubmitted>0</incidentsSubmitted>
              <devices>2</devices>
              <events>7</events>
              <name>test</name>
              <createdBy>super</createdBy>
              <enabled>false</enabled>
              <dampening>Disabled</dampening>
       </autosubmitpolicy >
</autosubmitpolicies>

Sample JSON Output

{
    "autosubmitpolicies":{
        "@uri":"/api/juniper/servicenow/autosubmit-policy-management/autosubmitpolicies,
        "@size":"2",
        "autosubmitpolicy":[
            {
                "@href":"/api/juniper/servicenow/autosubmit-policy-management/autosubmitpolicies/720896",
                "@uri":"/api/juniper/servicenow/autosubmit-policy-management/autosubmitpolicies/720896",
                "@key":"720896",
                "incidentssubmitted":"0",
                "devices":"3",
                "events":"5",
                "name":"test1",
                "createdby":"super",
       "enabled":"true",
“dampening”:”Enabled”
            },
            {
                "@href":"/api/juniper/servicenow/autosubmit-policy-management/autosubmitcases/1081344",
                "@uri":"/api/juniper/servicenow/autosubmit-policy-management/autosubmitpolicies/1081344",
                "@key":"1081344",
                "incidentssubmitted":"0",
                "devices":"2",
                "events":"7",
                "name":"test",
                "createdby":"super",
       "enabled":"false"
“dampening”:”Disabled”
            }
        ]
    }

The auto submit policy management provides the following APIs:

TechLibrary

Related Documentation

Auto Submit Policy Management REST API Overview

Related Documentation

Modified: 2017-07-19