Related Documentation
Get Advanced Global Settings Configuration
Use this API to retrieve advanced global settings configuration information from Junos Space Service Now.
URI
https://[host]/api/juniper/servicenow/global-setting-management/advancedSettings (HTTP method = GET)
URI Parameters
None
Consumes
None
Produces
- application/vnd.juniper.servicenow.global-setting-management.advancedSettings +xml;version=1
- application/vnd.juniper.servicenow.global-setting-management.advancedSettings +json;version=1
Response Elements
Element | Type | Description |
|---|---|---|
incidentFiltersAction | String | Action to be taken on JMBs when the JMB does not match any term in any of the incident filter configured in Service Now Possible values:
|
autoSubmitFiltersAction | String | Action to be taken on an incident when the incident does not match any term in any of the auto submit filter configured in Service Now Possible values:
|
suppressedEvents PurgeTime | Integer | Number of days data related to events for which incidents are not created can be stored in the Service Now database. Possible value—1 to 365 days |
suppressedEventsJMB PurgeTime | Integer | Number of days JMBs related to events for which incidents are not created can be stored in the Service Now database. Possible value—1 to 365 days Note: The value of suppressedEventsJMBPurgeTime element should be lower than the value of the suppressedEventsPurgeTime. |
updateDirectiveFile | Boolean | Indicates if the directive file can be updated automatically whenever a new version or revision of the directive file is available with JSS. Possible values:
|
Sample Output
Sample XML Output
<?xml version="1.0" encoding="UTF-8"?> <advancedSettings> <incidentFiltersAction>Do not create Incident</incidentFiltersAction> <autoSubmitFiltersAction>Do not Submit Case</autoSubmitFiltersAction> <suppressedEventsPurgeTime>20</suppressedEventsPurgeTime> <suppressedEventsJMBPurgeTime>19</suppressedEventsJMBPurgeTime> <updateDirectiveFile>true</updateDirectiveFile> </advancedSettings>
Sample JSON Output
{
"advancedSettings": {
"incidentFiltersAction": "Create Incident",
"autoSubmitFiltersAction": "Submit Case",
"suppressedEventsPurgeTime": 30,
"suppressedEventsJMBPurgeTime": 30,
"updateDirectiveFile": true
}
}
