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    Create Incident for Suppressed Events

    Use this API to create incidents for Juniper Message Bundles (JMBs) for which incidents are not created in Junos Space Service Now.

    You can use this API to create incidents for one or more selected JMBs or all the JMBs for which incidents are not created.

    URI

    https://[host]/api/juniper/servicenow/suppressed-event-management /suppressedEvents/createIncident (HTTP method = POST)

    URI Parameters

    None

    Consumes

    • application/vnd.juniper.servicenow.suppressed-event-management.suppressedEvents+ xml;version=1;charset=UTF-8
    • application/vnd.juniper.servicenow.suppressed-event-management.suppressedEvents+ JSON;version=1;charset=UTF-8

    Request Elements

    Element

    Type

    Description

    applyToAllSuppressedEvents>

    String

    Indicates whether an incident should be created for all the JMBs for which incidents were not created

    Possible values

    • true—Incidents are created for all JMBs for which incidents were not created earlier
    • false—Incidnets are created only for indicated JMBs

      When value is set to false for this element, ID of JMBs for which incidents should be created must be provided.

    id

    String

    ID of JMBs of suppressed events for which incidents must be created

    Produces

    • application/vnd.juniper.suppressed-event-management.servicenowmsg+xml;version=1
    • application/vnd.juniper.suppressed-event-management.servicenowmsg+json;version=1

    Response Elements

    Element

    Type

    Description

    msg

    String

    Message indicating the result of creating incidents for JMBs

    Sample Input

    Sample XML Input

    <suppressedEvents>
    <applyToAllSuppressedEvents>false</applyToAllSuppressedEvents>
    <suppressedEvent>
    <id>7864365</id>
    </suppressedEvent>
    </suppressedEvents>
    

    Sample JSON Input

    {
       "suppressedEvents": {
          "applyToAllSuppressedEvents": "false",
          "suppressedEvent": {
             "id": "7864365"
          }
       }
    }
    

    Sample Output

    Sample XML Output

    <servicenowmsg>
    <msg>Created Incidents for Suppressed Events successfully.</msg>
    </servicenowmsg>
    

    Sample JSON Output

    {
       "servicenowmsg": {
          "msg": "Created Incidents for Suppressed Events successfully."
       }
    }
    

    Modified: 2017-07-18