Navigation
Table of Contents
Guide That Contains This Content
[+] Expand All
[-] Collapse All
Close an End-Customer Case
Use this API to close an end-customer case.
URI
https://[host]/api/juniper/servicenow/incident-management/incidents/{id}/cases/{id}/ closeEndCustomerCase (HTTP method = PUT)
URI Parameters
Parameter | Type | Required | Description |
|---|---|---|---|
id | Integer | Yes | ID of the incident associated with the end-customer case to be closed |
id | Integer | Yes | ID of the end-customer case |
Consumes
None
Produces
- application/vnd.juniper.servicenow.incident-management.servicenowmsg+xml;version=1
- application/vnd.juniper.servicenow.incident-management.servicenowmsg+json;version=1
Response Elements
Element | Type | Description |
|---|---|---|
msg | String | Status message of the close end-customer case job |
Sample Output
Sample XML Output
<serviceNowMsg> <msg>Case closed successfully </msg> </ serviceNowMsg>
Sample JSON Output
{
"serviceNowMsg": { "msg": "Case closed successfully " }
}
