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    Deleting Auto Submit Filters

    You can delete auto submit filters from the Auto Submit Filters page by using the Delete action.

    Note: You cannot delete an auto submit filter if it is associated with an auto submit policy. Therefore, before you attempt deleting an auto submit policy, ensure that filter that you are going to delete is not associated with any auto submit policy.

    To delete an auto submit filter:

    1. In the Service Now navigation tree, click Administration > Incident Filters.

      The Auto Submit Filters dialog box appears as shown in Figure 1.

      Figure 1: Delete Auto Submit Filters Dialog Box

      Delete Auto Submit Filters
Dialog Box
    2. Select one or more filters that you want to delete and select Delete from the Actions or the right-click menu.

      The Delete Auto Submit Filters dialog box appears.

    3. Click Delete to delete the selected filters or click Cancel to cancel deleting the filters.

      A message indicating that the filters are deleted successfully is displayed. The deleted filters are no longer visible on the Auto Submit Filters page.

    Modified: 2017-06-06