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    SMTP Quarantine Overview

    Access this page from the Monitor menu.

    The SMTP quarantine monitor page lists quarantined emails with their threat score and other details including sender and recipient. You can also take action on quarantined emails here, including releasing them and adding them to the blacklist.

    The following information is available from the Summary View:

    Table 1: Blocked Email Summary View

    Field

    Description

    Time Range

    Use the slider to narrow or increase the time-frame within the selected the time parameter in the top right: 12 hrs, 24 hrs, 7 days or custom.

    Total Email Scanned

    This lists the total number of emails scanned during the chosen time-frame and then categorizes them into blocked, quarantined, released, and permitted emails.

    Malicious Email Count

    This is a graphical representation of emails, organized by time, with lines for blocked emails, quarantined and not released emails, and quarantined and released emails.

    Emails Scanned

    This is a graphical representation of emails, organized by time, with lines for total emails, and emails with one or more attachments.

    Email Classification

    This is another graphical view of classified emails, organized by percentage of blocked emails, quarantined and not released emails, and quarantined and released emails.

    The following information is available from the Detail View:

    Table 2: Blocked Email Detail View

    Field

    Description

    Recipient

    The email address of the recipient.

    Sender

    The email address of the sender.

    Subject

    Click the Read This link to go to the Sky ATP quarantine portal and preview the email.

    Date

    The date the email was received.

    Malicious Attachment

    Click on the attachment name to go to the Sky ATP file scanning page where you can view details about the attachment.

    Size

    The size of the attachment in kilobytes.

    Threat Score

    The threat score of the attachment, 0-10, with 10 being the most malicious.

    Threat Name

    The type of threat found in the attachment, for example, worm or trojan.

    Action

    The action taken, including the date and the person (recipient or administrator) who took the action.

    Using the available buttons on the Details page, you can take the following actions on blocked emails:

    • Add domain to blacklist
    • Add sender to blacklist
    • Release

    Modified: 2017-08-08