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    Service Now MIBs

    Service Now supports Juniper Networks enterprise-specific management information bases (MIBs). These MIBs define the traps that Service Now sends to a remote network management system. The sent traps correspond to the trigger specified for a notification policy. For information about creating a notification policy in Service Now, see Creating and Editing a Notification Policy.

    Using Service Now notifications, you can configure Service Now to send SNMP traps to one or more of your SNMP servers. To enable an SNMP server to receive traps from Service Now, load the following MIBs in the order listed below:

    1. jnx-smi.mib
    2. jnx-ai-manager.mib

    To download these MIB files:

    • From the Application Chooser, select Service Now. The dashboard appears, which displays the Service Now Notices box.
    • In the Service Now Notices box, click the click here link provided in the To download Service Now Mibs click here statement.

      The Technical Documentation page opens. The Service Now MIBs are stored by release versions in this page.

    • Click the respective version to download the required MIB files.

    Modified: 2016-08-11