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    Viewing an Event Profile

    Using Service Now, you can view an event profile’s name, its description, and the scripts that are associated with it.

    To view the event scripts that are part of an event profile:

    1. From the Service Now taskbar, select Administration > Event Profiles.
      The Event Profiles page appears.
    2. Select the event profile whose details you want to view, and select View Events from either the Actions list or the right-click menu.

      The View Events page displays the event profile’s name, its description, and the scripts that are associated with it. The event script details includes the names of the event scripts, types, subtypes, priorities, link to knowledge base about the event, if the event is a RMA event occurrences in the last 90 days, the total number of occurrences till date, the number of unique devices, and the number of top devices.

    3. Click OK to return to the Event Profiles page.

    Modified: 2016-08-11