Related Documentation
BIOS Validation Overview
Using Junos Space Service Now, you can analyze the BIOS image installed on a device running Junos OS and verify the integrity of the BIOS image. When you enable and configure BIOS validation on a device, AI-Scripts installed on the device collect the BIOS image data from the device. In response to the BIOS image data collected, BIOS validation incidents are created in Service Now and the collected BIOS data is submitted to Juniper Support System (JSS) to create a BIOS Health Check case. In response to the BIOS Health Check case, JSS validates the BIOS image data from the device and sends the validation result to Service Now.
A Service Now partner can accept or reject data for BIOS validation sent by a Service Now end customer. If a Service Now partner chooses to accept the data for BIOS validation from a Service Now end customer, the Service Now end customer submits the BIOS data to the Service Now partner which in turn submits the BIOS data to JSS for validation. If the Service Now partner chooses not to accept BIOS validation data from a Service Now end customer, the option to configure BIOS data validation is disabled on the Service Now end customer. For information about disabling BIOS validation on a Service Now end customer, see Adding an End Customer to Service Now Configured in Partner Proxy Mode.
Before you configure BIOS validation, you must accept the BIOS legal notice. The BIOS legal notice is presented to you when you configure BIOS validation for the first time on a Service Now device on a fresh Service Now installation. The BIOS legal notice is also presented when you remove all devices from Service Now and configure BIOS validation after adding the device back to Service Now.
Figure 1 and Figure 2 show the legal notice displayed on Service Now operating in Partner Proxy and End Customer modes.
Figure 1: BIOS Validation Legal Notice on Service Now Partner
Figure 2: BIOS Validation Legal Notice on Service Now End Customer
On its dashboard, the Device Analysis task displays the status and results of the BIOS validations for all managed devices. Service Now compares the BIOS images received from different devices in a day and submits only the unique BIOS images to JSS for creating BIOS Validation cases; that is, if the same BIOS image is received from thousand managed devices in a day, thousand different incidents are created on Service Now, but only the unique BIOS image is submitted to JSS and one case is created for BIOS validation. If two unique BIOS images are received from managed devices in a day, the two unique images are submitted to JSS and two cases for BIOS validation are created. A maximum of hundred BIOS Health Check cases can be submitted to JSS from an organization in any given day.
To view the status of BIOS validation, on the Service Now navigation tree, select Service Central > Device Analysis > BIOS Validations. The BIOS Validations page appears.
Table 1 lists the information displayed by the BIOS validations report.
Table 1: BIOS Validations Field Descriptions
Field Name | Description |
|---|---|
Incident Details | |
Organization | Organization to which the device for which BIOS validation was performed belongs |
Device Group | Device group to which the device for which BIOS validation was performed belongs |
Connected Member | End customer to which the device belongs if Service Now is operating in Partner Proxy mode |
Device | Device for which BIOS validation was performed |
Product | Product family to which the device belongs |
Entity | Routing Engine of the device for which BIOS validation was performed |
Junos Version | Version of Junos OS installed on the device |
Occurred | Date and time when data about BIOS running on the device was collected. |
Status | Status of BIOS validation:
|
Attachment Details | |
Attachment | Name of the attachment file You cannot view the contents of the attachment file. |
Attachment Size (in bytse) | Size of the attachment file in bytes |
Command | Command issued on the device to obtain the attachment file |
Read Status | Status of reading the attachment from the device |
Remarks | Remarks about the attachment. |
Log File Details | |
Log File | The system log file collected as part of BIOS validation You cannot view the contents of the system log files. |
Log File Size (in bytes) | Size of log files in bytes. |
Read Status | Status of reading the log files |
Remarks | Remarks about the log files. |
From the BIOS Validations page, you can perform the following:
- Delete BIOS validations; see Deleting BIOS Validation Results
- Export information about BIOS validation results to Excel, see Exporting BIOS Validation Results
