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Resolved Issues in Junos Space Service Automation Release 16.2R2

The following issues are resolved in Junos Space Service Now Release 16.2R2 and Junos Space Service Insight Release 16.2R2:

  • QFabric devices are not getting created in Service Now Release 16.2R1. [PR 1247712]
  • Remarks for core file details on the Incident Details page should be changed to Service Now is not able to create folder in the SFTP server when Service Now is unable to create a folder in the SFTP server. [PR 1259096]
  • Service Now should not send the configuration information collected in a JMB to JSS when the JMB filter is configured as Send all information except configuration for an organization. [PR 1265603]
  • The time out duration for an OSSJ request should be increased to 12 minutes. [PR 1267055]
  • Service Now sends incomplete JMBs to JSS when the Send all Information except configuration JMB filter is used by an organization due to which JSS is unable to process the JMBs. [PR 1273178]
  • Service Now does not process user-defined events when the name of the JMB ends with timestamp instead of _prob. [PR 1274477]
  • After upgrading from Release 16.1R1 to 16.2R2, No Device Snapshot ever received alert is seen in the Service Now partner for end customer devices. Also, the Service Now partner receives e-mails informing that device snapshots are not received for end customer devices.

    However, the mails to the Service Now partner and the alerts stop once the Service Now partner receives the device snapshots from the end customer devices. [PR 1278177]

Modified: 2018-03-20