Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

• Use the Case Management tool in the CSC at https://www.juniper.net/cm/.
• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see https://www.juniper.net/support/requesting-support.html.