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    Viewing Service Recovery Report

    When the service recovery operation completes, the Service Recovery Report window appears.

    The Service Recovery Report window displays the recovered services according to service type. The service recovery report for each service is displayed in different tabs.

    The Service Recovery Report window includes several panels that provide details about the recovered services: Recovered service instances, Details of the instance (General, Connectivity, Devices).

    The Details of the Instance panel displays information about a service selected in the Recovered service instances panel. You can modify the information, and click Save to save the modification.

    The Devices panel lists the endpoints associated with the service instance.

    Column

    Description

    Recovered service instances—Lists the recovered service instances based on the tab you have selected.

    Instance Name

    Name of the recovered service instance.

    Service Definition

    Name of the service definition attached to a service.

    Service Type

    One of the following:

    • P2P
    • VPLS
    • L3VPN

    Status

    Partial or Recovered

    Customer

    Customer for which the service is created

    Comments

    Comments to describe the service.

    Action

    • Ignore
    • Recover

    Details of the instance—The fields in this section differ for each service.

    General

    Name

    Name of the selected service instance

    Comments

    Comments to describe the service.

    CFM

    Connectivity Fault Management

    This field is displayed in the P2P tab and the VPLS tab.

    Service definition

    Name of the service definition with which the instance is associated

    Service template

    Name of the service template with which the instance is associated

    Customer

    Customer for which the service is created

    Connectivity

    VCID

    Virtual channel identifier number

    This field is displayed in the P2P tab only.

    MTU

    Maximum transmission unit number

    This field is displayed in the P2P tab and theVPLS tab.

    RT

    Route target

    RD

    Route distinguisher

    Unmanaged IP

    If the Unmanaged IP field includes a valid IP address, the selected service is valid but the other end is an ummanaged device. If the field displays Unmanaged IP, the IP address of the unmanaged device is unknown. You must provide the IP address.

    Note: If Service Recovery finds an endpoint attached to a recovered service for a device that was not selected for Service Recovery, the endpoint is reported as an Unmanaged IP. The endpoint is recovered and attached to the service when Service Recovery is executed on the particular device.

    This field is displayed in the P2P tab only.

    Unmanaged Interface

    If one endpoint is an unmanaged device, the interface information is unknown. You must provide the interface for the endpoint.

    This field is displayed in the P2P tab only.

    VPLS ID

    VPLS ID of the recovered service

    This field is displayed in the VPLS tab only.

    L2VPN ID

    Layer 2 VPN ID of the recovered service

    This field is displayed in the VPLS tab only.

    Hub RT

    Route target of the hub.

    This field is displayed only in the VPLS tab and the L3VPN tab.

    Spoke RT

    Route target of the spoke.

    This field is displayed only in the VPLS tab and the L3VPN tab.

    VRF Table

    When this check box is selected, the VPN facilitates VRF table lookup, based on MPLS labels.

    This field is displayed in the L3VPN tab only.

    Routing Protocol

    Provider edge (PE) and customer edge (CE) routing protocol configured for the service.

    This field is displayed in the L3VPN tab only.

    Select Hub

    Hub device for the hub-and-spoke Layer 3 VPN service.

    This field is displayed in the L3VPN tab only. This is applicable for hub-and-spoke Layer 3 VPN service only.

    Devices

    Device Name

    Name of the device on which the service instance was recovered.

    Interfaces

    The interfaces on the device on which the service instance was recovered.

    To view or modify a recovered service:

    1. In the Recovered service instances panel, select a service.

      The Details of the Instance panel displays information about a service selected in the Recovered service instances panel.

    2. View the information of a recovered service in the Details of the Instance panel. Click Ignore to close the Service Recovery Report window.
    3. If required, modify the fields in the Details of the Instance panel.
    4. Click Save to save the modification.

    The Recovered Services Status window displays the status of all the recovered services. It also indicates the configuration that are converted to service orders. You can view the status of a recovered service in its corresponding tab. The Recovered Services Status window displays one of the following status indications:

    • Managed–The service is now managed successfully
    • Failed–Service Recovery did not convert the service to a service order.
    • Partial–The service cannot be managed yet.

    If you click Cancel, the Network Activate application displays the Manage Service Orders window.

    Note: You can access the Recovered Service Status window whenever you want to attempt to recover additional services.

    Modified: 2014-01-30