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    Exporting Device Data in CSV and Excel Formats

    You can export Service Now device data to CSV and Excel file formats. A CSV file is a plaintext file that stores each data record separated by a comma. The XML file contains the hardware components installed in the selected device.

    To export the device data in CSV and Excel format:

    1. From the Service Now navigation tree, select Administration > Service Now Devices.

      The Service Now Devices page appears.

    2. Select the device whose data you want to export, and select Export Devices from either the Actions list or the right-click menu.

      The Export Devices dialog box is displayed.

    3. Export the device information:
      • Click the Export Devices in CSV Format to export the device data in CSV format.
      • Click the Export Devices in Excel Format to export the device data in Excel format.

    Modified: 2016-08-11