Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Navigation
Guide That Contains This Content
[+] Expand All
[-] Collapse All

    Deleting a Service Order

    You can delete a service order that is in the requested state, the scheduled state, the invalid state, or the failed deployment state. To correct a service order in the invalid state, you must delete it and then recreate it; the Network Activate software does not support modifying the service order directly.

    To delete a service order from the database:

    1. In the Network Activate task pane, select Service Provisioning > Manage Service Requests.
    2. In the Manage Service Orders page, select the service order you want to delete.
    3. Open the Actions menu and select Delete Service Order.

      A pop-up window appears requesting confirmation.

    4. Click Delete.

      The Manage Service Orders page reappears with the deleted service orders removed.

    Modified: 2017-02-02