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Get the Location of a Case in Case Manager
Use this API to retrieve the location of a case in Case Manager to view case details for an incident.
URI
https://[host]/api/juniper/servicenow/incident-management/incidents/{id}/ viewCaseInCaseManager (HTTP method = GET)
URI Parameters
Parameter | Type | Required | Description |
---|---|---|---|
id | Integer | Yes | ID of the incident for which case location in Case Manager is to be retrieved |
Consumes
None
Produces
- application/vnd.juniper.servicenow.incident-management.incident.viewCaseInCase Manager+xml;version=1
- application/vnd.juniper.servicenow.incident-management.incident.viewCaseInCase Manager+json;version=1
Response Elements
Element | Type | Description |
---|---|---|
caseLink | String | Link to the case in Case Manager |
Sample Output
Sample XML Output
<viewCaseInCaseManagerLink> <caseLink> http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014 </caseLink> </viewCaseInCaseManagerLink>
Sample JSON Output
{ "viewCaseInCaseManagerLink": { "caseLink": " http://stage.juniper.net/casemanager/#/cmdetails/2014-1229-0014 " } }