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    Organization Management REST API Overview

    To open technical support cases and share Juniper Message Bundles (JMBs) with Juniper Support System (JSS), you must first set up an organization in Junos Space Service Now. An organization represents a unique ID (also known as site ID) in JSS that is used to identify customers while providing technical support. After creating an organization, you can test its connectivity with JSS and even set the submission of incidents as test cases. If you are a direct customer with multiple distinct networks, you can use multiple organizations to keep customers or networks separate.

    The organization-management resources are available at https://[host]/api/juniper/servicenow/organization-management.

    URI

    https://[host]/api/juniper/servicenow/organization-management (HTTP method = GET)

    Produces

    • application/vnd.juniper.servicenow.organization-management+xml;version=1
    • application/vnd.juniper.servicenow.organization-management+json;version=1

    Sample Output

    Sample XML Output

    <servicenow-organization-management>
    <collection href= "/api/juniper/servicenow/organization-management/organization" />
    <collection href= "/api/juniper/servicenow/organization-management/sites" />
    <collection href= "/api/juniper/servicenow/organization-management/jmbfilterlevels" />
    <collection href= "/api/juniper/servicenow/organization-management/casesubmissionvalues" />
    <collection href= "/api/juniper/servicenow/organization-management/addorganization" />
    <collection href= "/api/juniper/servicenow/organization-management/addconnectedmember" />
    </servicenow-organization-management>
    

    Sample JSON Output

    {
      "servicenow-organization-management": {
        "collection": [
          {
            "@href": "/api/juniper/servicenow/organization-management/organization"
          },
          {
            "@href": "/api/juniper/servicenow/organization-management/sites"
          },
          {
            "@href": "/api/juniper/servicenow/organization-management/jmbfilterlevels"
          },
          {
            "@href": "/api/juniper/servicenow/organization-management/casesubmissionvalues"
          },
          {
            "@href": "/api/juniper/servicenow/organization-management/addorganization"
          },
          {
            "@href": "/api/juniper/servicenow/organization-management/addconnectedmember"
          }
        ]
      }
    }
    

    The organization management service provides the following APIs:

    Modified: 2016-08-11