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Status of Log Collector Node Is Down

Problem

Description: What should I do if the application status of any of the Log Collector nodes is shown as Down under Administration > Logging Management > Logging Nodes?

Solution

The application status is shown as Down if the respective service is down. You must restart the service.

To restart each service:

For All-in-One node:

  1. Log in to the node using root credentials.
  2. Run the service logstash start command to start the Log Receiver service.
  3. Run the service elasticsearch start command to start the Log Indexer service.

For Log Receiver node:

  1. Log in to the node using root credentials.
  2. Run the service logstash start command to start the Log Receiver service.

For Log Indexer node:

  1. Log in to the node using root credentials.
  2. Run the service elasticsearch start command to start the Log Indexer service.

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