ADMINISTRATION PORTAL
Help Center User GuideGetting StartedFAQsRelease Notes
 
X
User Guide
Getting Started
FAQs
Release Notes
Contents  

Alarm Detail Monitor

Use the Alarm Detail monitor to sort alarms, view an alarm in depth, and to assign a disposition to an alarm.

By clicking the Details icon, you can access the Alarm Detail monitor from any of the four alarm monitors available on the main page in Fault mode (Severity, Category, Current, or State). It is also available from the Current Active Monitors available from the Summary tab in Monitor mode.

This topic describes:

Finding Specific Alarms

Use the Alarm Detail monitor to locate a specific alarm, research the events causing the alarm, and to assign a disposition to the alarm. When an alarm is highlighted in the sorting sequence, the events contributing to the alarm are listed in Event Details and the variable settings are shown in Event Attribute Detail.

Procedure

To locate an alarm and to assign a disposition to the alarm:

  1. Sort the list using the Display list. Sorting choices vary depending on how you arrived here. View Sorting Alarms for details on sorting options.
  2. Review the sorted list. Each entry shows a minimum of one to a maximum of nine fields. These fields are described in Table 379.
  3. Examine the events and event attributes that contributed to sending the alarm. Events and event attributes are discussed in Reading Events and Investigating Event Attributes.

Table 379: Alarm Detail Fields

Field

Value

Shown in Detailed View by Default

Name

The alarm name.

Yes

ID

A system and sequentially-generated identification number.

No

Assigned To

If assigned to an individual, it shows the name of the person assigned; otherwise, it shows System to mark that the alarm is still unassigned.

Yes

Severity

The severity of the alarm. Severity levels are:

  • Critical—A critical condition exists; immediate action is necessary.
  • Major—A major error has occurred; escalate or notify as necessary.
  • Minor—A minor error has occurred; notify or monitor the condition.
  • Info—An informational message; no action is necessary.

Yes

Acknowledged

Indicates if the alarm has been acknowledged.

Yes

Entity ID

The identification of the entity responsible for causing this alarm. The Entity ID is the key for correlation of events into an alarm. The Entity ID could be a MAC address of a radio or an IP address of the device.

Yes

Reporting Device IP

The IP address of the reporting device that generated the alarm.

Yes

Reporting Device Name

The hostname of the reporting device.

Yes

Creation Date

The date and time the alarm was first reported.

No

Last Updated

The date and time that the information for the alarm was last modified.

Yes

Updated By

Either the system or the last user who modified the alarm.

No

Note: You can enter the alarm name, entity ID, or reporting device IP in the search field and press enter to perform searches and display only those searched alarms in the Alarm Detail table.

You can also use Searching Alarms in the Tasks pane to perform searches using multiple arguments. With multiple arguments, you can isolate a single alarm from a long alarm list. For more information, see Searching Alarms.

Sorting Alarms

Depending on the monitor you chose to access Alarm Detail, your sorting options change to reflect the summary monitor. The different sort options are listed in Table 380.

Table 380: Sort Options for Alarms

Alarms by Severity Sort

Alarms by Category Sort

Alarms by State and Current Active Alarms Sort

All

AP/Radio

Active

Info

BFD

Clear

Minor

BGP

 

Major

Chassis

 

Critical

ClientandUserSession

 
 

ClusterAndModDo

 
 

Config

 
 

Controllers

 
 

CoS

 
 

DHCP

 
 

DOM

 
 

FlowCollection

 
 

GENERAL

 
 

GenericEvent

 
 

L2ALD

 
 

L2CP

 
 

MACFDB

 
 

Misc.

 
 

PassiveMonitoring

 
 

Ping

 
 

RFDetect

 
 

RMon

 
 

SONET

 
 

SONETAPS

 
 

VirtualChassis

 
 

VNetworkS

 

Reading Events

When you select an alarm in Alarm Detail, the Event Detail table updates with information about the events that are associated with the alarm. Table 381 lists the fields in Event Detail.

Table 381: Event Detail Fields

Field

Value

Name

The event name; also known as the SNMP trap name.

ID

A system-generated, hexadecimal code that uniquely identifies the event.

Description

If the event is an SNMP event, it is shown as a system-generated event.

Type

The type of event, either fault or system alert.

Category

The category of the event message. The category corresponds to the alarm categories shown in the Alarms by Category monitor and the Alarm Settings window. These categories are:

  • RFDetect
  • General
  • Chassis
  • AP/Radio
  • BFD
  • CoreandControllers
  • Misc.

Source

The identification of the entity that is the cause of this event ; it is not necessarily the ID of the event that generated the event.

Originator

The identification of the entity that generated this event, for example, the switch IP or controller IP address.

Time Updated

The date and time of the last update to the event.

Investigating Event Attributes

The Event Attribute Detail window reflects the variables set during the event. In SNMP terminology, these attributes are known as variable bindings or varbinds. These attributes can provide key information about triggers. For example, if a fan fails, the attribute field could indicate the location of the fan in the chassis.

Changing the Alarm State

When an alarm is first reported, it is considered an active alarm. To change the alarm state, to assign the alarm to a person, or simply to record notes about the alarm, use the buttons on Alarm Details. These buttons are:

Related Documentation

Ask questions in TechWiki

Check documentation in TechLibrary

Rating by you:      
X

Additional Comments

800 characters remaining

May we contact you if necessary?

Name:
Email:

Need product assistance? Contact Juniper Support

Submit