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Approving Change Requests

Note: This option is available only for the users who are assigned a Configuration Approver role.

When you select the Approve Change Request option, the page Change request(s) pending approval and the page approved/declined change request(s) open in the top and bottom panels respectively.

The Table 273 shows details of the change requests that are pending for approval by the approver.

Table 273: Change request(s) pending approval

Table Column

Description

Change Request No

Indicates the change request number that was either approved or rejected by the approver.

Title

Indicates the title of the change request.

Created By

Indicates the operator name who created the change request and submitted it for approval.

Created On

Indicates the date on which the change request was created.

Age

Indicates the age of the change request, time since the change request was created.

Deployment Status

Indicates the deployment state of the change request.

History Icon

Records the audit trial details of a change request, such as operation performed on a change request during a given period of time, username of the operator, and so on.

The Table 274 shows the change requests that were approved or rejected by the currently logged in approver. The approver can also provide comments

Table 274: approved/declined change request(s)

Table Column

Description

Change Request No

Indicates the change request number that was either approved or rejected by the approver.

Title

Indicates the title of the change request.

Created By

Indicates the operator name who created the change request and submitted it for approval.

Created On

Indicates the date on which the change request was created.

Age

Indicates the age of the change request, time since the change request was created.

Approval Status

Indicates the approval state of the change request.

Deployment Status

Indicates the deployment state of the change request.

History Icon

Records the audit trial details of a change request, such as operation performed on a change request during a given period of time, username of the approver, and so on.

Procedure

To approve or reject the change requests submitted by an operator:

  1. Select Approve Change Requests under Configuration Deployment.
  2. Select the check box against the change request and click on a change request in the change request(s) pending approval page.

    The Change Request Details page opens.

  3. Review details of the profile and its associations.
  4. Click on the View link.

    The Pending Configuration device name page opens.

  5. Click Close.
  6. Click Approve or Reject to approve or reject the device configuration changes respectively.

    The Change Request Details page opens.

  7. Type your comments and click Approve to approve; else click Reject.

    After the successful approval, you can deploy the device configurations immediately or schedule the deployment for a later period.

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