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Understanding How to Use the Edge Services Director Interface to View System Information


When you log in to the Edge Services Director application, the initial default page that is displayed is the Dashboard page. The dashboard functionality allows the operators to quickly identify, understand and monitor the health and status of the service delivery gateways (SDGs). The SDG network management application or Edge Services Director tries to simplify the complexity involved in monitoring the health and status of SDGs deployed across networks through following components and visual representation. The dashboard gadget enables you to understand the issue at macro level (overall network health and status) to micro level (an individual SDG health and status). The health representation of the SDGs can be customized based on the monitoring properties defined in SDG templates.

The SDG service Dashboard and Monitoring pages in the Edge Services Director GUI provide a proactive account of the SDG health status and working efficiency of service delivery gateway (SDG) devices in a bird's eye, comprehensive, and intuitive format at the network level, SDG instance, and service levels. A single pane of glass (SPOG) view helps the operator to view various alarms and quickly identify and isolate issues. The dashboard and monitoring feature aggregates and correlates data from different sources such as SNMP and system event logs. The defined key performance indicators (KPIs) and threshold values enable operators to specify monitoring criteria critical for service operations and administration. The performance management view also highlights the top or first three non-confirming SDGs and provides a historical context with time graph and additional data from the logging system.

The following are the salient capabilities and benefits of the dashboard view of SDGs:

  • A single pane of glass (SPOG) view of entire SDG deployment

  • Configuration of KPI templates to enable the monitoring of health status

  • Display of service name, service status, alarm status, and heat map

  • A summary of a list of object counts by types

  • Chassis view with service status overlay

  • Logical view of selected service with component data, such as ingress and egress direction

  • High-priority log tickers

  • Proactive SNMP traps and alarms, syslogs, and KPI thresholds

  • Near real-time CPU and memory usage graph per core and service

  • Customized Dashboard view for user roles and profiles

  • Performance view with three top non-confirming SDGs CPU, memory, and service status

  • Performance view with selected KPI filters

  • Comparison graph view between operator-selected SDGs

  • The total count for alarm type, status and others

  • System health status at SDG instance and component level Hardware details and hardware status within a SDG