Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Understanding the Service View Tasks Pane in Fault Mode


The Tasks pane in Fault mode provides you with a set of tools for effectively managing alarms on your system. When certain types of events are persistent, or when the condition causing the event crosses a threshold, SNMP sends a notification, also called a trap to Connectivity Services Director that are correlated and displayed as alarms.

From the Tasks pane, you can filter known alarms to locate a specific alarm or error condition by clicking Search Alarms. Use this task to isolate alarms that occurred during a known time-frame or that have annotations associated with them. Although each of the Fault mode monitors can sort the alarms, Search Alarms enable you to submit multiple search and sort arguments as part of your search query.

In addition, Connectivity Services Director enables you to group the tasks that you perform frequently and create a list of key tasks. You can add any task from the Tasks pane to the Key Tasks list by selecting a task and clicking the plus (+) sign that appears adjacent to the task. For some modes, you can see that Connectivity Services Director has predefined some key tasks for you. You can modify this set of tasks to suit your requirements. This feature is available in Task pane irrespective of your current mode, scope, or view.

The following monitors are displayed in Fault mode:

  • Alarms by Severity—Displays the fault alarm details sorted based on severity—that is in the following order: critical, major, minor, and info.

  • Alarms By Category—Displays the fault alarm details sorted based on category—that is in the following order: active, acknowledged, and cleared.

  • Alarms By State—Displays the fault alarm details sorted based on state—that is in the following order: active, acknowledged, and cleared.

  • Current Active Alarms—Displays any active alarm that has not yet been cleared.