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Viewing Services Rejected During a Service Recovery


You can view the services that were rejected during the service recovery operation. The reason for the failure of the service recovery operation is also displayed, which enables you to analyze and resolve the problem and perform a service recovery task again.

To view services that are rejected during a service recovery operation:

  1. From the View selector, select Service View.

    The workspaces that are applicable to routing and tunnel services are displayed.

  2. Click the Build icon in Service View of the Connectivity Services Director banner.

    The functionalities that you can configure in Build mode are displayed on the Tasks pane.

  3. In the View pane, select the Network Services > Connectivity node without expanding the tree and selecting a type of service.

    The tasks that are applicable for the different connectivity services are displayed on the Tasks pane.

  4. In the Network Services > Connectivity task pane, select Service Recovery > View Recovered Services.

    The Service Recovery page is displayed with a list of recovered services with the Recovered Services tab selected.

  5. Select the Rejected Endpoints tab. The Service Recovery—Rejected Services window is displayed.

    The following fields are displayed in a table:

    • Service Name—Name of the rejected service

    • Configuration XML—Click View to open a dialog box that displays the configuration differences in XML format for the corresponding device on which out-of-band changes have been made. Close the dialog box after viewing the out-of-band configuration changes. Configuration changes are shown only when the device configuration differs from the Junos Space configuration record—that is, when the device configuration state in Junos Space is not In Sync.


      The Junos XML API is an XML representation of Junos configuration statements and operational mode. It defines an XML equivalent for all statements in the Junos configuration hierarchy and many of the commands that you issue in CLI operational mode. Each operational mode command with a Junos XML counterpart maps to a request tag element and, if necessary, a response tag element.

    • Service Type—Type of the rejected service, such as E-Line, IP, or E-LAN

    • Device Name—Name of the device for which the service was rejected

    • Interface—Name of the interface on the device for which the service was rejected

    • Unit—Logical unit number of the interface associated with the device

    • Rejected Reason—Cause for the service recovery operation to reject the service

  6. For each device displayed under the Devices column, you can view detailed information regarding the services for which out-of-band notification was generated.

    From the Manage Out of Band Changes page, select the check box beside a device for which an out-of-band notification is displayed, and click Details above the table to open a pop-up dialog box that displays the following fields:

    • Service Name—The configuration difference received in the device change notification will be processed to see if we are able to determine the name of service. If name of service can be determined it will displayed.

    • Service Definition—Name of the definition associated with the service

    • Customer—Name of the customer associated with the service

    • Type of update—Indicates the type of modification performed as follows:

      • CREATE—Missing endpoint added to the service

      • MODIFY—Existing endpoint modified for the service

      • DELETE—Endpoint deleted for the service