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    Service Provider Workspace Navigation in the Cloud CPE Selfcare Application for MX Series Routers

    This topic describes how to navigate the service provider workspace in the Selfcare Portal.

    Service providers use the service provider workspace to configure, manage, and monitor all of your cCPE customers. This workspace is divided into two main task groups: Administration and Monitoring.

    Administration Overview

    The Administration task group enables you to display and manage all of your cCPE customers, associated sites, and network resources from a single page. The tasks under the Administration task group enable you to create, delete, or modify cCPE customers and their associated sites and access links. Figure 1 shows an example of the service provider Customer Management page.

    Figure 1: Example-Service Provider Customer Management Page

    Example-Service Provider
Customer Management Page

    The service provider Customer Management page is divided into three distinct group boxes:

    • Customers group box — Use this group box to create, delete, or modify customer names and contact information.
    • Customer Sites group box — Use this group box to create, delete, or modify customer site information. The list of sites displayed in this group box depends on your selection in the Customers group box.
    • Site Access Links group box — Use this group box to create, delete, or modify site access links. The list of access links displayed in this group box depends on your selection in the Customers Sites group box.

    The basic process for configuring cCPE customers is:

    1. Create the customer.
    2. Configure the associated site for the customer.
    3. Configure at least one access link to each customer site.

    In the example shown in Figure 1, a cCPE customer called Example has one site configured called Boston, which has a single access link. cCPE customers can have multiple sites and sites can have multiple access links.

    You can also use the Administration task group to import customers associated with Layer 3 VPNs that were previously provisioned in Services Activation Director. Service provider administrators can configure friendly names for sites and access links, which cCPE customer network administrators can modify later. When you create the access link, the customer site is associated with a router, routing instance, and network interface that you have previously configured on the router.

    Importation of the Customer Topology from Junos Space Services Activation Director

    If you use Junos Space Services Activation Director to provision your MX Series routers, you can import the network topology from Services Activation Director to cCPE Selfcare Application. To import the customer topology from Services Activation Director you need to specify the customer ID, which is used by Services Activation Director to identify the VPN. cCPE customers, sites, and access links are then created in cCPE Selfcare Application based on information imported from Services Activation Director.

    If you do not use Services Activation Director to provision the customer VPN, you can use the Selfcare Portal to provision the customer information. For example, the Selfcare Portal lists all MX Series routers managed by Junos Space Network Management Platform. After you select a router, the Selfcare Portal displays all network interfaces associated with the previously configured VRF routing instances configured on the router. After you select a routing instance, the Selfcare Portal displays all the network interfaces belonging to the routing instance.

    Modified: 2015-11-09