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    Understanding Administrative Tasks in the Customer Workspace

    This topic describes the administration tasks available in the cCPE customer workspace.

    The Administration task group in the Selfcare Portal enables authorized cCPE customer network administrators to manage cCPE site and services information as well as administer certain, secure configuration changes. For example, from the Administration task group, you can add a static route to forward Internet-bound traffic to the private IP address of your NAT device. You can also configure certain aspects of cCPE DHCP or Relay services like configuring the IP pools and ranges, and specifying DNS server.

    You can perform the following tasks:

    • Update site contact information
    • Configure cCPE sites and services

    Each of these tasks is described in more detail in the following sections.

    Update Contact Information Overview

    In the Update Contact Info dialog box you can specify site information including account number, site contact name and e-mail address, and other descriptive site contact information.

    You navigate to the Update Contact Info dialog box by selecting Administration > Update Contact Info in the Selfcare Portal task pane. Figure 1 shows an example of the Update Contact Info dialog box.

    Figure 1: Example-Update Contact Info Dialog Box

    Example-Update Contact
Info Dialog Box

    Site Configuration Overview

    Using the Site Configuration task you can perform certain configuration tasks related to your cCPE sites. For example, you can configure a description for your site, configure static routes for forwarding traffic to the Internet, or configure DHCP server and DHCP relay capabilities for your site.

    In the Selfcare Portal task pane, select Site Configuration. The Site Configuration page is displayed. Figure 2 shows an example of the Site Configuration page.

    Figure 2: Example-Site Configuration Page

    Example-Site Configuration
Page

    By selecting the various tabs on the Site Configuration page, you can set up the following tasks :

    • Configure site information
    • Configure a static route to forward Internet-bound traffic
    • Configure DHCP server capabilities
    • Configure DHCP relay capabilities

    Site Information Tab Overview

    Initially, your cCPE service provider configures all site information. You can customize your site information by selecting the Site Information tab from the Site Configuration page. This opens the Site Information dialog box shown in Figure 3. You specify the information for the site in the Site Information dialog box. Simply select your site from the Site selection list and, in the Site Name and Description fields, specify a name and description your site.

    Figure 3: Site Information Dialog Box

    Site Information Dialog Box

    Routing Configuration Tab Overview

    Selecting the Routing Configuration tab opens the Routing Configuration dialog box. You can use the Routing Configuration dialog box to configure a static route to forward Internet-bound traffic to the private address of your Network Address Translation (NAT) device. The NAT device translates between private and public IP addresses for Internet traffic. The static route is propagated to all VPN sites through a routing protocol such as Border Gateway Protocol (BGP). Figure 4 shows the Routing Configuration dialog box.

    Figure 4: Routing Configuration Dialog Box

    Routing Configuration Dialog
Box

    DHCP Server and DHCP Relay Overview

    You can use the DHCP Server and DHCP Relay dialog boxes to allocate private IP addresses for clients on your VPN. For a VPN site, you can configure either DHCP relay or DHCP server, but not both. You can configure the DHCP server in one site and the DHCP relay at other sites can point to the DHCP server. The Selfcare Portal can only be used to configure the DHCP server or DHCP relay functions provided by the service provider’s MX Series router.

    DHCP Server Tab Overview

    Selecting the DHCP Server tab from the Site Configuration page opens the DHCP Server dialog box. You can use this dialog box, to configure all DHCP server options in the Selfcare Portal. Figure 5 shows an example of the DHCP Server dialog box. Configuring the DHCP server options includes specifying the address pools (more than one can be configured) and ranges, static address bindings, and DHCP attributes. You can have multiple DHCP server groups, each attached to a different interface.

    Figure 5: Example-DHCP Server Dialog Box

    Example-DHCP Server
Dialog Box

    Caution: DHCP server is supported only for sites where all access links are connected to the same routing instance and the routing instances that are connected to the access links are for only one site. cCPE Selfcare Application does not enforce this restriction. If your access links and routing instances are not connected in this way, the DHCP server does not operate correctly.

    DHCP Relay Tab Overview

    Selecting the DHCP Relay tab from the Site Configuration page opens the DHCP Relay dialog box. You can use this dialog box to specify DHCP server target addresses for the DHCP relay service. You can configure multiple DHCP relay groups and server groups, each one associated with a different interface. Figure 6 shows an example DHCP Relay dialog box.

    Figure 6: Example-DHCP Relay Dialog Box

    Example-DHCP Relay Dialog Box

    Access Links Task Overview

    From the Access Links page, you can configure options related to your access links. To access the Access Links page, in the Selfcare Portal task pane, select Administration > Site Configuration > Access Links.

    The following tabs are available on the Access Links page:

    • Access Link Information — Opens the Access Link Information dialog box, which enables you to select a site and access link and customize the name and description for the access link.
    • Private Address Management — Opens the Private Address Management dialog box, which enables you to select a site and access link and specify private IP address on a per-access link basis. You can view, add, or delete private addresses. Changes to private addresses are propagated to all sites through a routing protocol, such as BGP.
    • Stateless Firewall — Opens the Stateless Firewall dialog box, which enables you to configure firewall filters on your access links including specifying the direction in which to examine packets, as well as the terms and match conditions of the filter.

    Figure 7 shows an example of the Private Address Management dialog box.

    Figure 7: Example-Private Address Management Dialog Box

    Example-Private Address Management
Dialog Box

    Modified: 2015-11-09