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Known Issues with cCPE Selfcare Application Release 1.1

This section describes the known issues in cCPE Selfcare Application Release 1.1 running Junos Space Release 12.3P2.8 on Junos Space Network Management Platform.

For the most complete and latest information about known Junos OS defects, use the Juniper Networks online Junos Problem Report Search application.

Contrail

  • Disabling a Contrail service does not always clean up all Contrail objects—In certain situations, disabling a service instance does not clean up all the objects in Contrail. PR1004281

    To avoid this problem, preconfigure your Public Internet network with at least one network policy attached.

    If you do experience this problem, make sure that all objects related to the disabled services have been deleted and if not, delete them manually by completing the following steps.

    Using the Contrail self-service graphical user interface, delete the objects manually:

    1. Select Configure > Networking > Networks.
      1. Select the service .
      2. Select Delete
      3. Select Confirm
    2. Select Configure > Networking > Policies.
      1. Select the service .
      2. Select Delete
      3. Select Confirm
    3. Select Configure > Networking > IP Address.
      1. Select the service .
      2. Select Delete
      3. Select Confirm
    4. Verify that the disabled service instance has been deleted by selecting Services > Service Instances.

DHCP Server and DHCP Relay

  • DHCP Server Advanced mode—After you modify the DHCP Server Advanced mode configuration in the Selfcare Portal and then select Update to commit your changes, some fields are not properly updated in the Selfcare Portal. PR998903

    To work around this issue:

    1. In the Selfcare Portal, reselect Administration > Site Configuration.
    2. Reselect the site from the Site selection list.
    3. Select the DHCP Server tab.
    4. Select the Advanced mode.

    The DHCP Server Advanced mode configuration should be displayed properly.

  • DHCP Relay configuration fails to update properly if DHCP Server was previously configured at another site—In multisite configurations, when you are configuring DHCP Relay at one site after another site already has DHCP Server configured, the Selfcare Portal may inaccurately display status of the DHCP server IP address. PR1002751

    To work around this issue:

    1. Refresh your browser window.
    2. Reselect Administration > Site Configuration.
    3. Reselect the site from the Site selection list.
    4. Respecify the DHCP Relay configuration.
    5. Select Update to commit your changes.

Junos Space Network Management Platform Jobs

  • Jobs status message may not be displayed properly—After submitting a job to Junos Space Network Management Platform jobs queue, if you navigate away from the current page, either by selecting a different tab or field on the page, the job status message may not be displayed properly and you may not be able to determine when the job completes and whether the system has fully synchronized. We recommend you wait until the system has completed any tasks and displayed the jobs message before making any new selections on the current page or navigating away from the current page. PR912651

Site Configuration

  • Site Configuration: wrong warning message about unsaved changes—In multisite configurations, if you navigate to a different site in the Selfcare Portal immediately after you successfully modify another site, an erroneous warning message is displayed regarding the potential of unsaved changes. Selecting the Cancel button then selecting the site configuration task again clears the issue so you can proceed with the configuration of the newly selected site. PR993403

Modified: 2015-11-10