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cCPE Selfcare Application for MX Series Routers Release Notes, Release 1.1

Introduction

These release notes describe new and changed features, limitations, and known and resolved problems related to:

  • MX Series routers running Junos® OS Release 13.2 providing cCPE services
  • cCPE Selfcare Application Release 1.1 running on Junos Space Network Management Platform, Release 12.3

All testing of cCPE services was performed on MX Series routers running Junos OS Release 13.2.

Note: This release of cCPE Selfcare Application runs only on Junos Space Network Management Platform, Release 12.3P2.8. cCPE Selfcare Application is not currently supported on Junos Space Network Management Platform 13.x releases. To run cCPE Selfcare Application on Junos Space Network Management Platform, you first need to download and install the Junos Space Network Management Platform Release 12.3R1.x software image. You then need to upgrade Junos Space Network Management Platform by downloading and installing the Junos Space Network Management Platform Release 12.3P2.8 patch image.

For general information on Junos OS and Junos Space Network Management Platform, see the product documentation page on the Juniper Networks website at https://www.juniper.net/techpubs/.

Overview

Cloud CPE (cCPE) Application enables service providers to offer their business enterprise customers virtual customer premises equipment (CPE) services. When you transition your customers to cCPE services, you can replace their complex and expensive Layer 3 CPE devices with simple, low-cost Layer 2 CPE devices. Layer 3 CPE functions are provided by the MX Series 3D Universal Edge Router in the service provider cloud.

You can run cCPE services on MX Series routers running Junos OS Release 13.2 or later. For information about cCPE services, see Cloud CPE Services Feature Guide for MX Series Routers.

You can manage cCPE services in the following ways:

  • CLI — Service providers can use the Junos OS CLI to provision, manage, and monitor cCPE services.
  • cCPE Selfcare Application — Service providers can use cCPE Selfcare Application, running on Junos Space Network Management Platform, to provision, manage, and monitor cCPE services. APIs are also available for integrating your operations support systems (OSS) and using it to provision and manage cCPE services.
  • Selfcare Portal — Enterprise business customers can use the Selfcare Portal, provided by cCPE Selfcare Application, to monitor their cCPE services and perform certain configuration changes.

Optionally, you can use Junos Space Services Activation Director to provision the network, create sites, and associate Layer 3 VPN services with cCPE customers. If you use Junos Space Services Activation Director, you can import customers and their associated network inventory (interfaces on the router connecting to cCPE customer sites) to the Selfcare Portal. Otherwise, cCPE Selfcare Application provides its own API and Web GUI to enable importing this information from your OSS.

In addition to inventory management functions, cCPE Selfcare Application implements monitoring and service change APIs that enable service providers to integrate their OSS.

cCPE Selfcare Application provides a Web portal, called the Selfcare Portal, that enables enterprise customers to manage and monitor their cCPE services. Authorized administrators can change certain configuration parameters and view states and statistics for their cCPE resources. For security purposes, the Selfcare Portal exposes only configuration capabilities that are safely changed by cCPE customer network administrators; changing the configuration does not affect other cCPE customers.

Downloading and Installing cCPE Selfcare Application

You install cCPE Selfcare Application like any other Junos Space application. For an overview on managing Junos Space applications, see Application Management Overview. For information about installing Junos Space applications, see Adding a Junos Space Application.

You can download cCPE Selfcare Application from the Juniper Networks software download page, see Junos Space Cloud CPE Selfcare Application - Download Software. The name of the file is ccpe-1.1R1.2.img.

Note: This release of cCPE Selfcare Application runs only on Junos Space Network Management Platform Release 12.3P2.8. cCPE Selfcare Application is not currently supported on Junos Space Network Management Platform 13.x or later releases. To run cCPE Selfcare Application on Junos Space Network Management Platform, you first need to download and install Junos Space Network Management Platform 12.3R1.x software image. You then need to upgrade Junos Space Network Management Platform by downloading and installing the Junos Space 12.3P2.8 patch image.

Migrating From cCPE Selfcare Application Release 1.0 to Release 1.1

You cannot upgrade from cCPE Selfcare Application Release 1.0 to Release 1.1. To migrate from cCPE Selfcare Application Release 1.0 to Release 1.1, you must uninstall cCPE Selfcare Application Release 1.0 and install Release 1.1.

Note: When you uninstall and reinstall cCPE Selfcare Application, keep the following in mind:

  • After you uninstall cCPE Selfcare Application Release 1.0, all customer information previously defined in cCPE Selfcare Application is gone and the database is destroyed. As a result, you must reconfigure all customers, sites, access links, and cCPE services in the Selfcare Portal.
  • Junos Space Network Management Platform maintains the admin@customer user account. As a result, after you reinstall the cCPE Selfcare Application Release 1.1 and recreate your customers, cCPE Selfcare Application reapplies the roles to the customer account automatically.
  • For service provider accounts, defined with the spadmin format, you must manually reapply the roles to the account.

Modified: 2015-11-10