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Monitoring Devices
Both service providers and their cCPE customers can use the procedure that follows. Certain steps apply only to service providers.
The Active Devices Monitoring task enables you to select a cCPE customer and a site and view the MAC and IP addresses of client devices that are active in the network connected by the access link. This information is stored in the Address Resolution Protocol (ARP) tables of the device and retrieved through the Junos Space Network Management Platform.
To monitor active devices:
- (Service providers only) In the Applications field of the Junos Space Network Management Platform, select Selfcare Portal.
- Select the Monitoring task group..
- Select the Active Devices Monitoring subtask.
The Active Devices Monitoring page is displayed.
- (Service providers only) Select the desired customer from the Customer selection field.
- Select the desired site from the Site Selection field.
When the job completes, the results display:
- Name of the access link
- IP address
- MAC address
