In JSA Vulnerability Manager, you can assign vulnerabilities to a technical user for remediation.
You can assign vulnerabilities to your technical user by using two methods.
Assign individual vulnerabilities to a technical user for remediation.
Assign a technical user as the owner of asset groups
A ticket that is closed and manually reopened displays a status of Reopened, which can't be closed by automatic remediation. A ticket that is manually reopened must be closed manually. If a scan profile detects a vulnerability that has been closed, the ticket status is set to Opened. These tickets can be closed by automatic remediation after the vulnerability is no longer detected in the scan profile.