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Supported Web Browsers


For the features in JSA products to work properly, you must use a supported web browser.

The following table lists the supported versions of web browsers.

Table 1: Supported Web Browsers for JSA Products

Web browser

Supported versions

Mozilla Firefox

45.8 Extended Support Release

64-bit Microsoft Internet Explorer with Microsoft Edge mode enabled.

11.0, Edge 38.14393

Google Chrome


Enabling Document Mode and Browser Mode in Internet Explorer

If you use Microsoft Internet Explorer to access JSA products, you must enable browser mode and document mode.

  1. In your Internet Explorer web browser, press F12 to open the Developer Tools window.
  2. Click Browser Mode and select the version of your web browser.
  3. Click Document Mode, and select the Internet Explorer standards for your Internet Explorer release.