About the ServiceNow Configuration Page

To access this page, click Administration>Insights Management>ServiceNow Configuration.

You can configure your ServiceNow account for incident tracking.

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

Table 412 provides guidelines on using the fields on the ServiceNow Configuration page.

Table 412: ServiceNow Configuration

 

Field

Description

ServiceNow Instance URL

Specify the URL of your ServiceNow account.

Username

Specify the username to access the ServiceNow instance URL.

Password

Specify the password to access the ServiceNow instance URL.