To access this page, click Administration>Insights Management>ServiceNow Configuration.
You can configure your ServiceNow account for incident tracking.
You can perform the following tasks from this page:
Configure your ServiceNow account.
Reset the already configured ServiceNow account details.
Table 412 provides guidelines on using the fields on the ServiceNow Configuration page.
Table 412: ServiceNow Configuration
Field | Description |
|---|---|
ServiceNow Instance URL | Specify the URL of your ServiceNow account. |
Username | Specify the username to access the ServiceNow instance URL. |
Password | Specify the password to access the ServiceNow instance URL. |