About the ServiceNow Configuration Page

To access this page, click Administration>Insights Management>ServiceNow Configuration.

You can configure your ServiceNow account for incident tracking.

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

Table 412 provides guidelines on using the fields on the ServiceNow Configuration page.

Table 412: ServiceNow Configuration




ServiceNow Instance URL

Specify the URL of your ServiceNow account.


Specify the username to access the ServiceNow instance URL.


Specify the password to access the ServiceNow instance URL.