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1Dashboard Overview
The Junos Space Security Director dashboard provides a unified overview of the system and network status retrieved from SRX Series devices ...
2Application Visibility Overview
You can use the Application Visibility page to view information on bandwidth consumption, session establishment, and the risks associated with your applications ...
3Creating Firewall Policies
Use the Create Firewall Policies page to configure group or device policies that determine all the network resources within your organization and that identify the required security level for those resources ...
4Creating IPS Policies
Use this page to define how your device handles network traffic and to define policy rules ...
5Creating NAT Policies
Use the Network Address Translation (NAT) policy page to perform basic NAT configuration ...
6Creating Addresses and Address Groups
Use the Addresses page to create addresses that can be used across all devices managed by Security Director ...
7Creating Services and Service Groups
A service in Security Director refers to an application on a device, such as Domain Name Service (DNS) ...
8Logging and Reporting Overview
The Junos Space Security Director Logging and Reporting module enables log collection across multiple SRX Series devices and enables log visualization ...

- Junos Space Security Director
  - Overview
    - Junos Space Security Director Overview
    - Juniper Networks Connected Security Overview
- Dashboard
  - Overview
    - Dashboard Overview
- Monitor
  - Events and Logs-All Events
    - Events and Logs Overview
    - Creating Alerts
    - Creating Reports
    - Creating Filters
    - Grouping Events
    - Using Events and Logs Settings
    - Selecting Events and Logs Table Columns
    - Viewing Threats
    - Viewing Data for Selected Devices
    - Using the Detailed Log View
    - Using the Raw Log View
    - Showing Exact Match
    - Using Filter on Cell Data
    - Using Exclude Cell Data
    - Showing Firewall Policy
    - Showing Source NAT Policy
    - Showing Destination NAT Policy
    - Downloading Packets Captured
    - Showing Attack Details
    - Using Filters
  - Events and Logs-Firewall
    - Firewall Events and Logs Overview
  - Events and Logs-Web Filtering
    - Web Filtering Events and Log Overview
  - Events and Logs-VPN
    - VPN Events and Logs Overview
  - Events and Logs-Content Filtering
    - Content Filtering Events and Logs Overview
  - Events and Logs-Antispam
    - Antispam Events and Logs Overview
  - Events and Logs-Antivirus
    - Antivirus Events and Logs Overview
  - Events and Logs-IPS
    - IPS Events and Logs Overview
  - Events and Logs-Screen
    - Screen Events and Logs Overview
  - Events and Logs-Sky ATP
    - Sky ATP Events and Logs Overview
  - Events and Logs-Apptrack
    - Apptrack Events and Logs Overview
  - Threat Prevention-Hosts
    - Infected Hosts Overview
    - Infected Host Details
  - Threat Prevention-C&C Servers
    - Command and Control Servers Overview
    - Command and Control Server Details
  - Threat Prevention-HTTP File Download
    - HTTP File Download Overview
    - HTTP File Download Details
  - Threat Prevention-Email Quarantine and Scanning
    - SMTP Quarantine Overview
    - Email Attachments Scanning Overview
    - Email Attachments Scanning Details
  - Threat Prevention-IMAP Block
    - IMAP Block Overview
  - Threat Prevention-Manual Upload
    - File Scanning Limits
  - Threat Prevention-Feed Status
    - Device Feed Status Details
  - Threat Prevention-All Hosts Status
    - All Hosts Status Details
  - Threat Prevention-DDoS Feeds Status
    - DDoS Feeds Status Details
  - Applications
    - Application Visibility Overview
    - Blocking Applications and Users
  - Users
    - User Visibility Overview
    - Blocking Users and Applications
  - Source IP
    - Source IP Visibility Overview
    - Blocking Source IP Addresses
  - Live Threat Map
    - Threat Map Overview
    - Blocking Threat Events
  - Threat Monitoring
    - Threat Monitoring Overview
  - Alerts and Alarms - Overview
    - Alerts and Alarms Overview
  - Alerts and Alarms-Alerts
    - Deleting an Alert
    - Searching Alerts
    - Using Generated Alerts
  - Alerts and Alarms-Alert Definitions
    - Creating Alert Definitions
    - Editing Alert Definitions
    - Cloning Alert Definition
    - Deleting Alert Definitions
    - Searching Alert Definitions
    - Alert Definitions Main Page Fields
  - Alerts and Alarms-Alarms
    - Using Device Alarms
    - Device Alarms Main Page Fields
  - VPN
    - IPsec VPN Monitoring Overview
    - About the Overview Page
    - Managing Monitored and Unmonitored VPNs
    - About the Monitored Tunnels Page
    - About the Devices Page
  - Job Management
    - Using Job Management in Security Director
    - Overview of Jobs in Security Director
    - Archiving and Purging Jobs in Security Director
    - Viewing the Details of a Job in Security Director
    - Canceling Jobs in Security Director
    - Reassigning Jobs in Security Director
    - Rescheduling and Modifying the Recurrence of Jobs in Security Director
    - Retrying a Failed Job on Devices in Security Director
    - Exporting the Details of a Job in Security Director
    - Job Management Main Page Fields
  - Audit Logs
    - Using Audit Logs in Security Director
    - Understanding Audit Logs in Security Director
    - Purging or Archiving and Purging Audit Logs in Security Director
    - Exporting Audit Logs in Security Director
    - Viewing the Details of an Audit Log in Security Director
    - Audit Logs Main Page Fields
  - Packet Capture
    - Packet Capture Overview
    - About the Packets Captured Page
    - Setting the Purge Policy
  - NSX Inventory-Security Groups
    - About the Security Groups Page
    - Viewing Members of a Security Group
  - vCenter Server Inventory-Virtual Machines
    - About the Virtual Machines Page
    - Viewing Network Details of a Virtual Machine
    - Viewing Security Groups of a Virtual Machine
- Devices
- Configure
  - Firewall Policy-Standard Policies
    - Firewall Policies Overview
    - Policy Ordering Overview
    - Creating Firewall Policies
    - Firewall Policies Best Practices
    - Creating Firewall Policy Rules
    - Rule Base Overview
    - Firewall Policy Locking Modes
    - Rule Operations on Filtered Rules Overview
    - Create and Manage Policy Versions
    - Assigning Devices to Policies
    - Comparing Policies
    - Export Policies
    - Creating Custom Columns
    - Promoting to Group Policy
    - Converting Standard Policy to Unified Policy
    - Viewing and Synchronizing Out-of-Band Firewall Policy Changes Manually
    - Importing Policies
    - Delete and Replace Policies and Objects
    - Unassigning Devices from Policies
    - Edit and Clone Policies and Objects
    - Publishing Policies
    - Showing Duplicate Policies and Objects
    - Show and Delete Unused Policies and Objects
    - Updating Policies on Devices
    - Firewall Policies Main Page Fields
    - Firewall Policy Rules Main Page Fields
  - Firewall Policy-Unified Policies
    - About the Unified Policies Page
    - Unified Policy Overview
    - Creating Unified Firewall Policies
    - Creating Unified Firewall Policy Rules
    - Configuring a Default SSL Proxy Profile
    - Configure a Default IDP Policy
  - Firewall Policy-Devices
    - Devices with Firewall Policies Main Page Fields
  - Firewall Policy-Schedules
    - Schedules Overview
    - Creating Schedules
    - Schedules Main Page Fields
  - Firewall Policy-Profiles
    - Understanding Firewall Policy Profiles
    - Understanding Captive Portal Support for Unauthenticated Browser Users
    - Creating Firewall Policy Profiles
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Assigning Policies and Profiles to Domains
    - Viewing Policy and Shared Object Details
    - Firewall Policy Profiles Main Page Fields
  - Firewall Policy-Templates
    - Understanding Firewall Policy Templates
    - Creating Firewall Policy Templates
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Firewall Policy Templates Main Page Fields
  - Environment
    - Environment Variables and Conditions Overview
    - About the Environment Page
    - Creating a New Environment Variable
    - Editing and Deleting Environment Variables
    - Creating a New Environment Condition
    - Editing and Deleting Environment Conditions
  - Application Firewall Policy-Policies
    - Understanding Application Firewall Policies
    - Creating Application Firewall Policies
    - Delete and Replace Policies and Objects
    - Edit and Clone Policies and Objects
    - Show and Delete Unused Policies and Objects
    - Finding Usages for Policies and Objects
    - Application Firewall Policies Main Page Fields
  - Application Firewall Policy-Signatures
    - Understanding Custom Application Signatures
    - Creating Application Signatures
    - Editing, Cloning, and Deleting Custom Application Signatures
    - Creating Application Signature Groups
    - Application Signatures Main Page Fields
  - Application Firewall Policy-Redirect Profiles
    - About the Redirect Profiles Page
    - Adding a Redirect Profile
    - Cloning, Editing, and Deleting Redirect Profiles
  - SSL Profiles
    - SSL Forward Proxy Overview
    - Creating SSL Forward Proxy Profiles
    - SSL Forward Proxy Profile Main Page Fields
    - Creating SSL Reverse Proxy Profiles
  - User Firewall Management-Active Directory
    - About the Active Directory Profile Page
    - Creating Active Directory Profiles
    - Deploying the Active Directory Profile to SRX Series Devices
    - Editing and Deleting Active Directory Profiles
  - User Firewall Management-Access Profile
    - LDAP Functionality in Integrated User Firewall Overview
    - About the Access Profile Page
    - Creating Access Profiles
    - Deploying the Access Profile to SRX Series Devices
    - Editing and Deleting Access Profiles
  - User Firewall Management-Identity Management
    - Juniper Identity Management Service Overview
    - About the Identity Management Profile Page
    - Creating Identity Management Profiles
    - Editing, Cloning, and Deleting Identity Management Profiles
    - Updating the Identity Management Profile to SRX Series Devices
  - User Firewall Management-End User Profile
    - End User Profile Overview
    - About the End User Profile Page
    - Creating an End User Profile
    - Edit and Delete End User Profile
    - End User Profile Operations
  - IPS Policy-Policies
    - Understanding IPS Policies
    - Creating IPS Policies
    - Creating IPS Policy Rules
    - Publishing Policies
    - Updating Policies on Devices
    - Assigning Devices to Policies
    - Create and Manage Policy Versions
    - Creating Rule Name Template
    - Export Policies
    - Unassigning Devices to Policies
    - Viewing and Synchronizing Out-of-Band IPS Policy Changes Manually
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Assigning Policies and Profiles to Domains
    - Viewing Policy and Shared Object Details
    - IPS Policies Main Page Fields
  - IPS Policy-Devices
    - Understanding IPS Policies
    - Devices with IPS Policies Main Page Fields
  - IPS Policy-Signatures
    - Understanding IPS Signatures
    - Creating IPS Signatures
    - Creating IPS Signature Static Groups
    - Creating IPS Signature Dynamic Groups
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Viewing Policy and Shared Object Details
    - IPS Policy Signatures Main Page Fields
  - IPS Policy-Templates
    - Understanding IPS Policy Templates
    - Creating IPS Policy Templates
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - IPS Policy Templates Main Page Fields
  - NAT Policy-Policies
    - NAT Overview
    - NAT Global Address Book Overview
    - Creating NAT Policies
    - Publishing Policies
    - NAT Policy Rules Main Page Field
    - Creating NAT Rules
    - Updating Policies on Devices
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Viewing Policy and Shared Object Details
    - Assigning Policies and Profiles to Domains
    - Comparing Policies
    - Create and Manage Policy Versions
    - Export Policies
    - Assigning Devices to Policies
    - Unassigning Devices to Policies
    - Creating Rule Name Template
    - Viewing and Synchronizing Out-of-Band NAT Policy Changes Manually
    - Configuring NAT Rule Sets
    - Auto Grouping
    - NAT Policies Main Page Fields
  - NAT Policy-Devices
    - Devices with NAT Policies Main Page Fields
  - NAT Policy-Pools
    - Creating NAT Pools
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Show and Delete Unused Policies and Objects
    - Showing Duplicate Policies and Objects
    - Viewing Policy and Shared Object Details
    - Assigning Policies and Profiles to Domains
    - NAT Pools Main Page Fields
  - NAT Policy-Port Sets
    - Creating Port Sets
    - Delete and Replace Policies and Objects
    - Edit and Clone Policies and Objects
    - Show and Delete Unused Policies and Objects
    - Showing Duplicate Policies and Objects
    - Viewing Policy and Shared Object Details
    - Assigning Policies and Profiles to Domains
    - Port Sets Main Page Fields
  - UTM Policy-Policies
    - UTM Overview
    - Creating UTM Policies
    - Comparing Policies
    - Delete and Replace Policies and Objects
    - Viewing Policy and Shared Object Details
    - Assigning Policies and Profiles to Domains
    - Showing Duplicate Policies and Objects
    - Edit and Clone Policies and Objects
    - Show and Delete Unused Policies and Objects
    - UTM Policies Main Page Fields
  - UTM Policy-Web Filtering Profiles
    - Creating Web Filtering Profiles
    - Selecting a Web Filtering Solution
    - Web Filtering Profile Main Page Fields
  - UTM Policy-Category Update
    - About the Category Update Page
    - Configuring the Download URL Settings
    - Downloading and Installing URL Categories
    - Uploading and Installing URL Categories
    - Installing URL Categories on SRX Series Devices
  - UTM Policy-Antivirus Profiles
    - Creating Antivirus Profiles
    - Antivirus Profile Main Page Fields
  - UTM Policy-Antispam Profiles
    - Creating Antispam Profiles
    - Antispam Profile Main Page Fields
  - UTM Policy-Content Filtering Profiles
    - Creating Content Filtering Profiles
    - Content Filtering Profile Main Page Fields
  - UTM Policy-Global Device Profiles
    - Creating Device Profiles
    - Device Profiles Main Page Fields
  - UTM Policy-Default Configuration
    - About the Default Configuration Page
    - Create a Default UTM Configuration
    - Edit and Clone the Default Configuration
    - View and Delete Unused Default Configuration
  - UTM Policy-URL Patterns
    - Creating URL Patterns
  - UTM Policy-Custom URL Categories
    - Creating Custom URL Category Lists
  - Application Routing Policies
    - Understanding Application-Based Routing
    - About the Application Routing Policies Page
    - Configuring Advanced Policy-Based Routing Policy
    - About the Rules Page (Advanced Policy-Based Routing)
    - Creating Advanced Policy-Based Routing Rules
    - About the App Based Routing Page
    - Edit and Clone Policies and Objects
    - Assigning Devices to Policies
    - Customizing Profile Names
    - Publishing Policies
    - Updating Policies on Devices
  - Threat Prevention - Policies
    - Creating Threat Prevention Policies
    - Threat Prevention Policy Overview
    - Threat Policy Analysis Overview
    - Implementing Threat Policy on VMWare NSX
  - Threat Prevention - Feed Sources
    - About the Feed Sources Page
    - Sky ATP Realm Overview
    - Sky ATP Malware Management Overview
    - Sky ATP Email Management Overview
    - File Inspection Profiles Overview
    - Sky ATP Email Management: SMTP Settings
    - Configure IMAP Settings
    - Creating Sky ATP Realms and Enrolling Devices or Associating Sites
    - Modifying Sky ATP Realm
    - Creating File Inspection Profiles
    - Creating Allowlist for Sky ATP Email and Malware Management
    - Creating Blocklists for Sky ATP Email and Malware Management
    - Add JATP Server
    - Edit or Delete a JATP Server
    - Custom Feed Sources Overview
    - Creating Custom Feeds
    - Example: Creating a Dynamic Address Custom Feed and Firewall Policy
    - Configuring Settings for Custom Feeds
  - IPsec VPN-VPNs
    - IPsec VPN Overview
    - Creating IPsec VPNs
    - Understanding IPsec VPN Modes
    - Comparison of Policy-Based VPNs and Route-Based VPNs
    - Understanding IPsec VPN Routing
    - Understanding IKE Authentication
    - Publishing IPsec VPNs
    - Updating IPSec VPN
    - Modify IPsec VPN Settings
    - Viewing Tunnels
    - Importing IPsec VPNs
    - Deleting IPSec VPN
    - IPsec VPN Main Page Fields
  - IPsec VPN-Extranet Devices
    - Creating Extranet Devices
    - Extranet Devices Main Page Fields
  - IPsec VPN-Profiles
    - VPN Profiles Overview
    - Creating VPN Profiles
    - Edit and Clone Policies and Objects
    - Assigning Policies and Profiles to Domains
    - VPN Profiles Main Page Fields
  - Shared Objects-Geo IP
    - Creating Geo IP Policies
    - Geo IP Overview
    - Delete and Replace Policies and Objects
  - Shared Objects-Policy Enforcement Groups
    - Creating Policy Enforcement Groups
    - Policy Enforcement Groups Overview
  - Shared Objects-Addresses
    - Addresses and Address Groups Overview
    - Creating Addresses and Address Groups
    - Import and Export CSV Files
    - Assigning Addresses and Address Groups to Domains
    - Showing Duplicate Policies and Objects
    - Delete and Replace Policies and Objects
    - Addresses Main Page Fields
  - Shared Objects-Services
    - Services and Service Groups Overview
    - Creating Services and Service Groups
    - Export CSV Files
    - Delete and Replace Policies and Objects
    - Showing Duplicate Policies and Objects
  - Shared Objects-Variables
    - Variables Overview
    - Creating Variables
    - Editing Variables
    - Import and Export CSV Files
    - Showing Duplicate Policies and Objects
  - Shared Objects-Zone Sets
    - Understanding Zone Sets
    - Creating Zone Sets
    - Edit and Clone Policies and Objects
    - Delete and Replace Policies and Objects
    - Finding Usages for Policies and Objects
    - Show and Delete Unused Policies and Objects
    - Showing Duplicate Policies and Objects
    - Viewing Policy and Shared Object Details
    - Zone Sets Main Page Fields
  - Shared Objects-Metadata
    - Metadata-Based Policy Enforcement Overview
    - About the Metadata Page
    - Creating a Metadata
  - Change Management-Change Requests
    - Change Control Workflow Overview
    - Creating a Firewall or NAT Policy Change Request
    - About the Changes Submitted Page
    - Approving and Updating Changes Submitted
    - Creating and Updating a Firewall Policy Using Change Control Workflow
    - Editing, Denying, and Deleting Change Requests
    - About the Changes Not Submitted Page
    - Discarding Policy Changes
    - Viewing Submitted and Unsubmitted Policy Changes
  - Change Management-Change Request History
    - About the Change Request History Page
  - Overview of Policy Enforcer and Sky ATP
    - Policy Enforcer Overview
    - Benefits of Policy Enforcer
    - Sky ATP Overview
  - Concepts and Configuration Types to Understand Before You Begin (Policy Enforcer and Sky ATP)
    - Policy Enforcer Components and Dependencies
    - Policy Enforcer Configuration Concepts
    - Sky ATP Configuration Type Overview
    - Features By Sky ATP Configuration Type
    - Available UI Pages by Sky ATP Configuration Type
    - Comparing the Juniper Connected Security and non-Juniper Connected Security Configuration Steps
  - Installing Policy Enforcer
    - Policy Enforcer Installation Overview
    - Deploying and Configuring the Policy Enforcer with OVA files
    - Installing Policy Enforcer with KVM
    - Policy Enforcer Ports
    - Identifying the Policy Enforcer Virtual Machine In Security Director
    - Obtaining a Sky ATP License
    - Creating a Sky ATP Cloud Web Portal Login Account
    - Loading a Root CA
    - Upgrading Your Policy Enforcer Software
  - Configuring Policy Enforcer Settings and Connectors
    - Policy Enforcer Settings
    - Policy Enforcer Connector Overview
    - Creating a Policy Enforcer Connector for Public and Private Clouds
    - Creating a Policy Enforcer Connector for Third-Party Switches
    - Editing and Deleting a Connector
    - Viewing VPC or Projects Details
    - Integrating ForeScout CounterACT with Juniper Networks Connected Security
    - ClearPass Configuration for Third-Party Plug-in
    - Cisco ISE Configuration for Third-Party Plug-in
    - Integrating Pulse Policy Secure with Juniper Networks Connected Security
  - Guided Setup-Sky ATP with SDSN
    - Using Guided Setup for Sky ATP with Juniper Connected Security
  - Guided Setup-Sky ATP
    - Using Guided Setup for Sky ATP
  - Guided Setup for No Sky ATP (No Selection)
    - Using Guided Setup for No Sky ATP (No Selection)
  - Manual Configuration-Sky ATP with SDSN
    - Configuring Sky ATP with Juniper Connected Security (Without Guided Setup) Overview
  - Manual Configuration-Sky ATP
    - Configuring Sky ATP (No Juniper Connected Security and No Guided Setup) Overview
    - Creating Sky ATP Realms and Enrolling Devices or Associating Sites
  - Cloud Feeds Only Threat Prevention
    - Configuring Cloud Feeds Only
  - Configuring No Sky ATP (No Selection) (without Guided Setup)
    - Configuring No Sky ATP (No Selection) (without Guided Setup) Overview
  - Migration Instructions for Spotlight Secure Customers
    - Moving From Spotlight Secure to Policy Enforcer
- Reports
  - Reports
- Administration
  - My Profile
    - Modifying Your User Profile in Security Director
  - Users and Roles-Users
  - Users and Roles-Roles
  - Users and Roles-Domains
  - Users and Roles-Remote Profiles
  - Logging Management
    - Logging and Reporting Overview
  - Logging Management-Logging Nodes
  - Logging Management-Statistics & Troubleshooting
    - Using the Log Statistics and Troubleshooting
  - Logging Management-Logging Devices
    - Logging Devices Main Page Fields
    - Creating Security Logs
  - Monitor Settings
    - About the Monitor Settings Page
    - Monitor Settings Overview
  - Signature Database
  - License Management
    - About the License Notification Settings Page
    - Notification Settings
  - Migrating Content from NSM to Security Director
    - NSM Migration
  - Policy Sync Settings
    - About the Policy Sync Settings Page
    - Out-of-Band Changes Overview

PreviousBack to TopicsNext

What should I do if the Log Collector node fails to get added to Security Director?

You can only configure the IP address of a Log Collector node with the configuration script. If an IP address is configured manually, then the Log Collector node cannot be added to Security Director.

Verify that the following entry appears in the /etc/hosts file:<IP>LOG-COLLECTOR localhost.localdomain localhost. If you do not see this entry, then re-create the entry and add the node back through the Security Director administration workspace.

What should I do if I do not see logs on the Monitor page in Security Director ? I can see that logs are received on the Log Receiver node.

There could be a time mismatch between the Log Collector node and the Junos Space server.

The Log Collector and the Junos Space Network Management Platform must be synchronized with the NTP server. Use NTP to synchronize the time between nodes.

I refreshed the Log Space server after I added the Log Collector node. The node failed to get added to Security Director. I see the following message: node is part of another Fabric. What should I do?

The node is added to another Junos Space server or the Junos Space server where it was added is no longer present.

Procedure

You must delete the existing Log Collector node from Security Director > Administration > Logging Management > Logging Nodes before adding another Log Collector node.

Log in to the Log Collector node using root credentials and delete the following file: /etc/specialNodeAgent/nodeAdded-<IP>.
Add another Log Collector node to Security Director > Administration > Logging Management > Logging Nodes.

How long are logs retained in Log Collector before they are recycled automatically to accommodate new logs?

System logs are retained until 80% of the disk space is utilized on the Log Collector node. Older logs are deleted to ensure that 20% of the disk space is free to store new logs.

How do I increase the disk size of Log Collector from the default storage limit of 500 GB?

You can use the resizeFS.sh script to increase the disk size.

I do not see all of the information about system logs on the Security Director > Monitor > Events & Logs pages. However, the raw log shows the complete log information. What should I do?

The system logs that are received might not be structured system logs.

You must ensure that only the structured system logs are sent to Log Collector, so that they are parsed and all the fields are displayed properly.

What should I do if the application status of any of the Log Collector nodes is shown as Down under Administration > Logging Management > Logging Nodes?

The application status is shown as Down if the respective service is down. You must restart the service.

To restart each service:

Procedure

For All-in-One node:

Log in to the node using root credentials.
Run the service jingest start command to start the Log Receiver service.

Note Starting in Log Collector version 16.1 onward, the logstash process no longer runs on the Log Receiver node. Instead, the jingest process will run.
Run the service elasticsearch start command to start the Log Indexer service.

Procedure

For Log Receiver node:

Log in to the node using root credentials.
Run the service jingest start command to start the Log Receiver service.

Procedure

For Log Indexer node:

Log in to the node using root credentials.
Run the service elasticsearch start command to start the Log Indexer service.

I have a 10K events per second (eps) setup with two log receivers. I configured X number of devices to send logs between the receivers. The first log receiver is heavily loaded (a high reception rate) while the other log receiver is not. How do I load balance the log reception between the receivers?

Procedure

To load balance log reception:

Select Security Director > Administration > Logging Management > Logging Devices.
Check the average log reception rate for each log receiver node.
Check the Device Configuration section to see the logs based on the device. You can find the rate at which each device sends its logs.
Reconfigure the devices so that the load is balanced between the two log receivers.

I am unable to find the problem with my logging infrastructure and want to contact support. What information should I have handy?

You can use the diagnostics tool that scans through all of your Log Collector nodes. The tool gathers log files, configuration settings, and other health status information and then bundles all the information in a zip file. You can run this tool and generate the dump file.

Procedure

To run the diagnostics tool:

Log in to the Log Indexer node (or All-in-One node) using root credentials.
Run the healthcheckOSLC script. The initial screening confirmation window appears.
Enter Yes to gather more information. A high level summary report appears.
Press Enter to generate the detailed report.

You can find the detailed dump file in /opt/system-diagnostics/out/<Date-Time> syslog-capture.pcap.

I am unable to view devices under Logging Devices after configuring devices to send logs to Log Collector.

It will take an hour for devices that are configured to send logs to Log Collector to be displayed under Logging Devices.

I am an existing Spotlight Secure customer, do I need to purchase additional licenses to use Policy Enforcer within Security Director?

No, the existing Spotlight Secure license (SPOT-CC) entitles you to use Policy Enforcer. There is no need to re-issue or transfer any licenses. You must, however, make sure you are using a supported version of Security Director. In addition, the SPOT-CC licenses gives you access to Command and Control (C & C) feeds, GeoIP feeds, and custom feeds.

What hypervisor does Policy Enforcer support?

Policy Enforcer supports only the VMware ESXi hypervisor.

If I want to manage Sky ATP with Security Director, do I have to install the Policy Enforcer virtual machine?

Yes. Policy Enforcer itself is installed on a virtual machine and uses RESTful APIs to communicate with both Security Director and Sky ATP.