Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Known Issues


This section lists the known issues in Paragon Insights Release 4.1.0.

Upgrade from Release 2.x to Release 4.x

If you are using Paragon Insights Release 2.x and want to upgrade to Release 3.x or Release 4.x with a multinode (Kubernetes) installation, you must do a fresh installation. To migrate your data from Paragon Insights Release 2.x (Docker Compose) to Release 3.x (Kubernetes) or Release 4.x (Kubernetes) follow the procedure here: Migration from Paragon Insights Release 2.x to 3.x. This issue does not arise if you are upgrading from Release 3.x to Release 4.x.

Upgrade from Release 3.2 (Docker Compose) to Release 4.x

You cannot use the existing setup if you upgrade from Release 3.2 (Docker Compose) to Release 4.x. We recommend that you do not upgrade from Release 3.2 (Docker Compose) to Release 4.x.

User Credentials from Older Releases

Any user credentials present before upgrade from 3.x must be re-created after upgrade from release 3.x to Release 4.x. This issue does not arise if you are upgrading from Release 4.0.0 to or Release 4.1.0.

General Workflow Tasks

In the Configuration > Workflows > Add New Workflow page, the list of tasks in the Entry Task and Exit Task drop-down lists in the General tab, are not getting updated to reflect the current tasks that are created or deleted in the Tasks tab.

Paragon Insights CLI

We don't provide documentation support for the Paragon Insights CLI. Contact a Juniper Networks representative for support.

Deploy Playbooks

If you deploy playbook instances back-to-back, the deployment may fail because of a database error. This is a rare scenario. As this is a timing issue, you can redeploy or roll back the configuration.

GUI for Sensor Precedence and Multiple Active Sensors

Currently, there is no GUI for the sensor precedence and multiple active sensors features. You cannot use the GUI rule editor to write or edit the rules using these features. You can write rules in the .rule file and upload the file to Paragon Insights.

Dashboard Configuration Settings

After you upgrade from Paragon Insights Release 3.x to release 4.1.0, the dashboard configurations that you have saved in the earlier versions of Paragon Insights are not available. This problem doesn’t exist for users upgrading from 4.0.0.

TSDB Ports

The TSDB port is exposed by default in Paragon Insights. If you need to shut down the TSDB port for security reasons, you can use the healthbot tsdb stop-services command. External API queries to TSDB do not need the TSDB port to be exposed. However, if you use external tools such as Grafana, or you need to run a query to the TSDB directly (and not through APIs), the TSDB port must be exposed.